Question about Palm Tungsten E2 (Multilingual) Handheld

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Doesn't turn on

Device doesn't turn on at all, even reset button doesn't work even though is charging etc. Perhaps battery got too low? Could that cause a problem?

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Re: doesn't turn on

Hi Giia: Have you fixed this problem yet? Most likely it is not your fault. There is a very small bug on E2 Palms which causes this to occur. (very rare). Else yes it could be battery problem.

Posted on Oct 02, 2007

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My reader won't turn back on

1.Check the device's battery level for at least two bars of strength.
2.If the battery level is low, charge the battery.
3.If the issue is not resolved, remove the back cover.
4.Remove the battery.
5.Wait 10 seconds.
6.Press and hold the W key.
7.While pressing down the W key, re-insert the battery.
•The device restarts and after approximately 15 seconds, the 'Recovery' screen appears
•Release the power button but *continue holding the home button*, for another 30 seconds.

Aug 07, 2012 | Sony Reader Pocket PRS-300

1 Answer

My WiFi keeps going off even when I turn it on

I assume that you mean the WiFi connection on your Kindle keeps going off and that you have checked that other devices connecting to the same WiFi router / access point are not experiencing the same problem, only the Kindle?

If it is only your Kindle having this problem, then it may be worth checking that you have the latest version of software on the Kindle which you can do by visiting the Kindle Support web link in this update - select your correct Kindle device then follow the steps to check that you have the most up to date software installed.
The Kindle Keyboard should update itself automatically but can also be done manually if necessary.

If that doesn't work, then you may need to Reset the Kindle by pressing the Power button for 20 seconds - this will do a re-boot of the Kindle OS which may cure the problem is it is caused by some temporary problem.

Have you checked what your battery status is when the WiFi goes off - this may happen when the battery levels get very low - the WiFi will add extra drain on the battery and cause the battery life to be reduced if left on full time.

Jan 02, 2012 | Amazon Kindle PDAs

1 Answer

Tmobile dash isn't turning on

  1. Verify that the OEM Charger and Battery are being used.
    • Only the AC charger, Car charger, or USB data cable that came with or was created for the device should be used; others can damage the device and/or battery.
  2. Is the device warm?
    • When using the device for prolonged periods of time, such as when you're talking on the phone, charging the battery or browsing the web, the device may become warm. In most cases, this condition is normal and therefore should not be interpreted as a problem with the device.The device has a protection feature that if the device becomes too warm (due to use of GPS while charging, BT while charging, using the device as a wireless modem, etc), the auto protection feature will be triggered and the charging process will be stopped. Once the device cools down, the device will then begin charging again.
  3. Check the USB Port on the device for any bent or misshapen PIN's.
    • If some are found, that is the most likely cause and this is considered physical damage not covered under the Warranty.
  4. Remove the battery and inspect the contacts.
    • Remove any debris/residue found on the device or battery contacts with a soft, dry cloth.
  5. Look closely at the battery contacts on the phone to see if they are bent out of shape.
    • If they are bent, the device will need to be exchanged.
  6. Try charging the device (try different power sources as well as chargers):
    • Plug in USB to device and PC; is the LED indicating that the device is charging?
      • Note: If the device isn't charging while connected via USB to a PC, go to Start>Settings>More>Power>Power Management and make sure that "When device is turned on, do not charge the device when connected to the PC" is set to OFF.
    • Plug in AC Charger to device and outlet; is the LED indicating that the device is charging?
      • LED indicators: Charging is indicated by a solid Amber light on the upper Left side of the face of the device.
        • Note: If the battery is completely dead, the light will be a solid RED for a few seconds while it is charging; once the device has enough power to turn on, the light will turn to Amber.
  7. Try another Power Source.
    • Try a different outlet to rule out that as the issue.
  8. Try another battery in the device.
    • If another battery doesn't work, perform a Hard Reset.
      • If the device powers up after Hard Reset, test the unit for a few days. If issue returns, device can be considered for an exchange.
      • If device shows charging with one (AC Charger or USB) and not the other, issue is with the accessory. Replace accessory.
      • If device will only power up when attached to charger (AC or USB) it is likely the battery needs to be replaced.
Device won't hold a Charge
The life of the battery between charging sessions will vary depending on which features of the unit are being used.
  1. Verify the you are using:
    • OEM AC Charger
    • OEM USB Data Cable
    • OEM Battery
  2. Fully charge the battery using the OEM AC Charger
    • USB and car chargers are trickle chargers meant to get the user through until they can get to their AC Charger.
  3. If the device is not lasting the advertised Talk time, with minimal use, try another OEM battery in the device.
  4. If the battery life still is not meeting the advertised Talk time (with minimal use), the device will need to be repair/replacement.
Device won't Power on
  1. Attempt to charge the device.
    • If the battery is dead, the device will need to charge for a few minutes and then should power on once this happens.
  2. Attempt to power the device on by pressing the Power Button for 3-5 seconds.
    • If the device doesn't power in, perform a Soft Reset using the stylus.
  3. If the device still doesn't power on, perform a Hard Reset.
  4. Try another battery.
  5. If the device still will not power on, it can then be considered for repair/replacement.
Handset Powers off

  1. Make sure that the device is actually powering off and not just going into hibernate mode by pressing the power button once.
    • If the screen comes back on, the device is not powering down.
  2. If possible, check the battery level by going to Start>Settings>More>Power>Power Management.
    • The charge should be no lower than 10%; if it is, charge the device and retest.
  3. Try another battery in the device.
    • If the device stays powered on with a different battery, the issue is with the accessory not the unit.
  4. If the device still powers off with another battery, Hard Reset the device and retest.
    • If the issue remains after the Hard Reset, the device it can then be considered for repair/replacement.

Nov 13, 2010 | T-Mobile Dash Smartphone

1 Answer

My Treo 700p won't turn on. Even with battery fully charged. How do I reset it?

there is a hard reset button under the battery cover on the side where the stylus goes. it should be able to restart your device fully and completely, is some cases you may need to leave the battery in and charging for at least a day or even use a friend's battery , because some glitch certain devices just refuse to boot and also to charge the battery if they somehow recognize the battery then in my case I use my wife's treo battery to be able to get mine jumpstarted. whenever I experienced this after a while I was able to switch back to the original battery and then the device was finally charging that one. weird but true, so we switched to android based devices since. but I remember this issue clearly.

Jan 13, 2010 | Palm Treo 700p Smartphone

2 Answers

Two MC50's that won't turn on.

The display connector on these devices are pretty poor they can come loose very easily even with the addition of tape from Symbol.

Also seen the power supply cable get pinched when not routed correctly, broken battery pins, faulty power and reset buttons.

If you need any more help then please do not hesitate to contact us:-

or TEL 01202 620955

May 22, 2009 | Acer N300 Pocket PC

3 Answers

Palm centro

Your battery sounds as though it is completely dead. When a phone uses an application like hotsync this will deplete your battery faster than anything else. My suggestion is this, take your phone to a dealer store and see if they have the Palm Centro model. Have them insert their model battery into your phone to see if your phone turns on. If it does, then you have eliminated the probable cause of not powering on. However, this will not resolve the issue about the auto sync issue which I suspect is depleting your battery. This may require an immediate hard reset, which sets your phone back to manufacturer setting and you lose all contacts and dowloads on phone. The reps should be qualtfied to do your hard reset for you. If your phone stops acting up you've solved your problem. if your phone continues to auto-sync you'll need to take it for repair. There is usually a fee if you do not have protection on the device.

Aug 06, 2008 | Palm Treo 500 Centro

4 Answers

Palm Z22 will not turn on

I had this problem in the very beginning and a few times after. What worked is the following.
Put it to charge for at least half an hour. You won't see it is charging or anything.
Then, while connected to the charger, press the reset button.
Have you guys tried it like this already?

Feb 02, 2008 | Palm Z22 Handheld

3 Answers

My o2 celphone won't turn on

O2 XDA Atom / O2 XDA Atom Pure / HP rw6828:

To perform a hard reset, use the stylus while pressing into the reset hole, press the power on/off button at the same time. Screen will prompt you to press the Green call and Red end call button together to confirm on hard resetting the device.

*Note: Hard resetting the device will cause the device to be reset back to its original factory default settings and all data will be lost.
i hope it will help your prob.

Dec 01, 2007 | O2 XDA Mini S Smartphone

1 Answer

Toshiba 740E handheld PC problems with hard reset & battery

It's best kept in its charger whenever possible. One of the issues with it is that the buttons tend to get "hit" and it wakes up and discharges quickly. Even on a full charge, it can drain the battery in just a few hours. The issue is worsened by the supplied case. People have noted that using another case or even gluing felt pads in just the right spots of the holder helps immensely.

Sep 11, 2005 | Toshiba e740 Pocket PC

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