Question about Apple Audio Players & Recorders
I got my son an itouch for Christmas, it's only 4 months old (didn't buy warrenty) the screen went black and I can't even tell if it's on. Please help...... We have tried connecting to the computer but that didn't work.
there are lots of steps you can take.
The good news is that your ipod is under warrenty for 1 year from the date of purches.
Please make sure your ipod is charged. Leave it connected to the computer for at least 24 hours.
Make sure you connect the ipod via a USB port dirrectly on your computer, not through a hub, or a keyboard or any other device.
The ipod should show up in itunes and i would suggest updating the firmware by selecting check for update, and maybe even restoring the ipod.
If the computer wont find it, try connecting the ipod and entering DFU mode.
Here is a step by step guide on how to do that. Although the guide says it is for the iphone, it is basically the same for the ipod touch.
Please dont attempt to open up the ipod yourself, as it will instantly void the warrenty.
if you wish to return the ipod for service, you can find a local apple reseller by calling apple on 1-800-MY-APPLE
Or you can visit an apple retail store by visiting http://www.apple.com/retail/
Hope this helps.
Posted on Apr 14, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 18, 2009 | Apple iPod touch
Mar 27, 2009 | Dell Inspiron 1525 Notebook
Feb 25, 2009 | Apple iPod touch
Feb 15, 2009 | Apple iPod touch
Jan 11, 2009 | Apple iPod touch
Aug 25, 2008 | Apple iPod MA446LL/A MP3 Player
Apr 14, 2008 | Audio Players & Recorders
165 people viewed this question
Usually answered in minutes!