Question about Kenmore 18.3 cu. ft. Top Freezer Refrigerator w/Through-the-Door Water Dispenser

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Ice maker not working

The ice maker in my top freezer Kenmore fridge no longer makes ice and it seems that no water is getting sucked into the ice maker. The ice maker is moving continuously trying to work but there is no water. No problem with the water line after checking it out. Trying to figure out if there is some sort of separate pump that is malfunctioning before trying to repair.

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Follow the water line. You will find a control valve like a washing machine has. It's easy to check out and replace.

Posted on Apr 25, 2009

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Posted on Jan 02, 2017

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The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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Look up through the ice despencer on the front door of the freezer. Is the flapper door open? If so it needs to be fixed. If its not then try leaving the freezer door open for 3+ hours to defrost the frozen line in the door. If that doesnt work, the water valve must be changed.(located behind fridge, take off back cord board panel at bottom, the valve is blue)... GOODLUCK!

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