Question about Chamberlain Powerdrive PD422D 1/2 HP Security Plus Screw Drive Garage Door Opener

1 Answer

Garage door goes up but will not go down.

Hi there, we have a chamberlain power drive door opener which is ok to go up using the remote, will not go up using the switch in the garage unless you press the lock button at the same time. The light on the garage wall switch has also gone out. The up function will not work form remotes, again the only way to fix is by pressing the lock key as well as the up/down button. I will really appreciate you help with this matter.
Gloria

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  • donniemorris May 17, 2009

    I have the same problem with a genie garage door opener

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  • 504 Answers

UNPLUG THE UNIT AND WAIT 5 MINUTES.
THIS WILL RESET THE CONTROLS.

SEE IF THE WALL BUTTON LIGHTS UP.

IF THIS DOESN'T SOLVE IT GOTO CHAMBERLAIN.COM AND DOWNLOAD THE MANUAL (FREE PDF FILE) IT WILL TAKE YOU THROUGH A COMPLETE DIAGNOSTIC.

HOPE THIS IS HELPFUL

Posted on May 27, 2010

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