Question about SanDisk Sansa e260 MP3 Player

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Load main image failed. switch to recovery mode

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  • navarre Apr 27, 2009

    I did all of this and I keep getting the error message to switch to recovery mode. Any suggestions before throwing it away?



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Reset All
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....IF that doesn't work try to the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate

Posted on Apr 21, 2009


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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: sansa e200 load main image failed

I have also encountered the same problem. "Load main image failed Switch to Recovery Mode" What I did was: 1. Download and install the Firmware Updater Software from SanDisk "" 2. Bring up the Sansa into recovery mode by: -Switch the Hold Switch to Locked Position -Hold (and continue to hold) the Record button -Press the menu button (may a need an extra hand) while plugging in the USB Cable to the computer 3. After the Sansa is in the Recovery Mode saying: "... Enter 2.0 MSD" (Means that it is currently in MSD) 4. Right Click on the Sansa Firmware Updater icon in the System Tray (near the clock) and select "Update Now" 5. Once the dialogue box appears, DO NOT SELECT AMERICA, but chose Japan and Update. 6. Follow it's procedures till the end. -The screen will tell you to unplug then press finish. BUT WAIT! -I press the finish button first, then right click on the "Safely Remove Hardware" icon on the System Tray and properly stopped the USB device. -After stopping (and unplugging), the Sansa's screen continues with the rebooting process and finishes the update. -It will automatically restart, but the Hold Switch is still on Lock. I must then turn off the Hold Switch and press Menu to turn on the Sansa. -So far, it seems to work. In summary, I think the "America" download site doesn't have the latest firmware to fix this problem, but the Japan site does. Next, the improper unplugging of the device may prevent the update process to complete. I've seen from other forums that people who had prematurely (improperly) stopped the updating process.

Posted on Apr 04, 2007

SOURCE: load main image failed switch to recovery mode is on my screen

(( Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. )) When i get to step two, and did what it told me, i get this ( Application failed to read the version details ) What should i do?!?!?!?!

Posted on Aug 10, 2007

SOURCE: mp3 player sanza e250 2gig

there might have been a problem with the player turning on due to system failure of power usage. We may need to use a recovery mode procedure to make your mp3 player turn on. Please do the following steps:

1. Turn the player off. Hold the power button down for 20 seconds to make sure it shuts down then put the "Hold" switch ON. The Hold switch is located at the top part of the mp3 player.
2. Now hold the "Record" button while you connect it to the computer. Keep holding it until it finishes installing the new device.

After doing this, let us try updating your firmware. To do this, please disconnect the player from the computer if it is connected. Copy and paste the following link into your web browser address bar and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop.

Once you have downloaded the file, please follow these instructions:

1. Double click on "My Computer" so that you can see it on your screen.
2. Turn the player off.
3. On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange.
4. On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.
5. Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish.
6. Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.
7. Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.
8. After successfully applying the firmware update, download the Sansa Firmware Updater from our website
9. Go to Products/MP3 Players/SanDisk Sansa e200 Series MP3 Players.
10. On the next page Click on Firmware Update in the Additional Product Info box on the right,
11. On the Sansa Firmware Updater page Click on Download Sansa Firmware Updater choosing the option to save it to your desktop.
12. Locate the file on your desktop and Double+Click to run the install and follow the onscreen prompts to update the firmware to the latest version.

You can check your firmware version on the player by selecting "Settings" from the main Menu and then "Info".

Posted on Nov 27, 2007

  • 19 Answers

SOURCE: Load main image failed, Switch to recovery mode"

If it still plugs in and works properly, you can try to format it or try to update its firmware with the firmware updater that you can download from and then click on download.

Posted on Jan 24, 2008

  • 1 Answer

SOURCE: "Load main image failed. Switch to Recovery mode"

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