Question about Gaggia Syncrony Compact Coffee Maker/Espresso Machine

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No espresso flows out - just water from the steam nozzle

Oh please help. I am absolutely uncaffeinated and soul-crushed.

The beans grind just fine, and the ground pre-formed pucks dispense into the drawer. But no espresso actually comes out of the espresso dispenser - instead, a lot of hot water flows out of the steam nozzle. All the "espresso making" noises seem to occur without any issues.

Everything was fine until I re-assembled from my latest clean! I've had this machine for four years and have done the cleaning and re-assembly exactly the same, so I don't know what to do. My boyfriend tried to use the machine without me - he didn't know about the little circular filter having to be re-fit, and he had no espresso come out either, nor did he have little pucks - just sludgy grounds in the drawer. I re-fitted it just fine, so I don't know why this problem is persisting.

Please help!

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  • jlgerber May 12, 2009

    I am having the same problem. The machine has worked great up to now.

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I am sorry I cannot help but I am having the same problem with just getting sludgy grounds - what did you do to solve this problem? Thanks.

Posted on May 06, 2009

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1 Answer

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can you hear the unit working and the pump activating in the unit if you can most of the time units get clogs in the nozzle heads if you use a pin or needle to clean out the nozzle head it will restore the water flow so that the water is able to come back out the nozzle. This is mostly due to when people use the finest setting to grind the bean and dont realize that coffee beans contain oil and what happens when you mix oil and water and very small grind it forms clogs in small areas if you are not hearing the pump run then you most likely are not supplying the unit with the proper amount of power to run the pump. If you have any further questions message me back.
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Espresso/coffee not coming out


If you are having a problem with your espresso/coffee machine with water coming out of the nozzle of your espresso/coffee machine or there is a smaller amount of water then usual that you notice coming out of the nozzle area, locate a pin or a sewing needle and clean the nozzle head with the pin or sewing needle. This actually happens due mostly to the grind level of the beans that most people have there unit set on. When you first get your machine there are actually no problems grinding your beans to the finest setting but as time goes on these small grinds end up building up and eventually clogging the nozzle head due to the fineness of the grind and the oil that is found in coffee beans. This also may require more then one cleaning with the pin or sewing needle on the nozzle head depending on how fine the grinds are that you use in your machine. All espresso/coffee machines should have this done often especially if you are used to a finely ground coffee. The simpler solution would be to turn down the grind setting but preferably more people set there unit to the highest grind setting thinking there will be a difference in the taste or strength or robustness of the coffee or espresso. If the beans are not ground at the maximum setting by turning the fineness of the grind down you not only save yourself the amount of time to clean the nozzle head with a pin or needle. You also prevent clogs of this finely ground amount of coffee from backing up in your water path within the unit as well. If the fine grounds are not removed in this manner eventually you can cause damage to the machines water pump as well.
Thanks again
Rick
As you can see from other customers replys this does work very well at alleviating this clog issue in the nozzle head
Click these links
http://www1.fixya.com/support/t10480669-not_come_out
http://www1.fixya.com/support/t10277688-not_getting_thick_plugs_grounds_more

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Hello,
There could be a couple reasons why your coffee machine leaks from underneath. To diagnose this issue properly you would need to think about how the unit performed before it started leaking from underneath. Was there not water coming out of the nozzle or spout head which is the part the coffee comes out of before this happend? If there was no flow through the nozzle head this is most of the time due to the fineness level that people grind there coffee at. I see this issue happen very often in both coffee makers and espresso machines as well. Everyone loves a good cup of strong coffee. Some do actually believe and yes I have had it proved to myself as well that when you grind the bean to the finest level that you can or close to it the coffee is made with a bolder or stronger or more aromatic taste and flavor. What many do not realize is coffee also is made up of oils. When the coffee is ground to a fine level the at first everything flows well through the water flow path of the machine and out the nozzle head. No one realizes though the small deposits of oil from the grind being so fine that are left in the flow path due to this grind level. As the machine is used more frequently over some time the oil starts to collect grind particules in the flow path towards the nozzle head until eventually it clogs and blocks the nozzle head where not even water will come out of the nozzle. The way to alleviate this from happening is not only to turn down the grind setting but also if you do descale your machine use a pin or sewing needle on the nozzle head spout hole to clean the head from the build up on the inside of the head. If you were not to clean the head over a period of time eventually it would block coffee or espresso from coming out of your machine totally. When it does this the water pump is still trying to push the water through the path and due to the blockage it cannont so in turn the pump builds up pressure and you eventually either end up with a leaky or bad pump due to this. When you do use this pin method to clean the nozzle head it may take more then one time to clean the head depending on how much use before the last time you or someone performed this. If you have any further questions message me back. Thank you again I await your reply
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What you need to do is to first prime the machine then you descale it after doing this the machine will work perfectly fine.
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Hi


A grind that is too fine will result in your espresso being too bitter. Rinse between shots because the infuser clogs easily with black espresso muck. Not rinsing will cause the machine to shut down with a message that the "grind is too fine".
Try removing the beans from the hopper and use a vacuum to CLEAR/REMOVE any grounds and then adjust the grinder 4 clicks clockwise. Try turning the grinding regulator 1 click clockwise and see if that works.If not try inserting the water spout press the ok button and then run water a few seconds.
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Please get back to us if you have further query else please accept the suggestion.
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1 Answer

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Hi Bill
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I am just about to draw up a flow chart of the water system inside the machine and have it published online (couple of days).
Are you happy to strip machine down ?

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1 Answer

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