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Won't shut down completely

When I hit restart or shut down, get a black screen with blue at bottom. Never reboots or shuts completely down

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If shutting down XP takes what seems to be an inordinate amount of time, here are a couple of steps you can take to speed up the shutdown process:

  • Don't have XP clear your paging file at shutdown. For security reasons, you can have XP clear your paging file (pagefile.sys) of its contents whenever you shut down. Your paging file is used to store temporary files and data, but when your system shuts down, information stays in the file. Some people prefer to have the paging file cleared at shutdown because sensitive information such as unencrypted passwords sometimes ends up in the file. However, clearing the paging file can slow shutdown times significantly, so if extreme security isn't a high priority, you might not want to clear it. To shut down XP without clearing your paging file, run the Registry Editor (click Start > Run, then type regedit in the Run box) and go to:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management

  • Change the value of ClearPageFileAtShutdown to 0. Close the Registry, and restart your computer. Whenever you turn off XP from now on, the paging file won't be cleared, and you should be able to shut down more quickly.

    Note: Please be careful when editing the Registry; you can do a lot of damage here. Don't change or delete anything unless you know exactly what it is.

Posted on Aug 15, 2009

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Try running the last known good configuration.

Follow the steps below,

Step 1: Shut down your PC completely.
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You need to launch the Last know good configuration to get this fixed.

Follow the steps below,

Step 1: Shut down your PC completely.
Step 2: Trun on the Power button.
Step 3: As soon as you turn it on start hitting the F8 key on your keyboard until you get to a black screen called "Windows Advanced option". (If you don't get to that that screen but you end up reaching the blue screen than that means you have delayed in hitting the F8 key. start again from step 1.)
Step 4: As soon as you reach "Windows Advanced option" use your down arrow keys to choose an option called "Last know good configuration".
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Step 6: you PC will boot to the windows. If this fails then you need to perform repair install using the Operating system CD.

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Good question.

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