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IBM TS3200 tape Library error code 9E 09 Hi There

IBM TS3200 tape Library error code 9E 09 Hi There I Have a TS3200 Tape Library, the unit has been working for sevEeral years, but now when it powers on I see a 'Robotic Failure 9# 09'. Once I clear the error, I can get it when I try to eject the left magazine, eject the right magazine, access the I/O station or do a pre-inventory. The only thing i could find on the internet says to make sure that the accessor (or robotic picker) is not obstructed. I manually ejected the magazines and inspected inside the unit, but saw no obstructions. I took the top off the unit to try and see what might be happening. Just prior to the error happening, i see the accessor (robotic picker) move to the middle of the unit, spins to face the left magazine, then spins to face the right magazine, then sounds like it attempts to raise and lower the picker. however, it sounds like it's hung up on something because the picker platform doesn't actually raise from the bottom position. Then it reports the Robotic Error. I hope this is a simple user fix as opposed to having to replace the accessor, which I can't do because it's out of warranty. Can someone help me find a solution for this? regards...

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OK if you are in the UK then defiantly try going to http://tape-drive-repair.com/ for them to help as these can be a pain to seat the picker correctly and you might well need parts anyway.

However if you are in the US and are unable to do that:-
Dissconnect the power.
Gently raise and lower the picker by hand and again check for any obstructions.
Sometimes the picker comes off its rails or skips a gear.
You can also try raising the picker to the very top before lowering again - make sure the picker is totally level when it returns to the bottom.
This is the same unit (in effect) as the dell TS4000 so that might also give you another search term when googling the issue.
These units are great libraries but you must be very gentle with them when doing this sort of procedure as it is easy to bend and break things.
Also make sure the library is totally square in the Rack - i have one unit where the customer had one corner 1U too low in the rack but the library had still managed to be screwed into the rack. Because the library was no longer square, things started to jam and fail to pick tapes. Once square again all was well.

Posted on Nov 14, 2013

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I met the same problem, and finally I open the cage and added some butter to solve it

Posted on Feb 28, 2018

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Posted on Jan 02, 2017

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SOURCE: Tape stuck in drive

The best way that I have solved this is by using the move commands from the drive, and move it from drive to any free tape slot. Also if that does not work, put a few tapes in the drive and perform the random moves test in diagnostics, that will fool the drive to move the tape.

Posted on Jul 20, 2009

  • 1 Answer

SOURCE: I can't remove the left magazine from a

I found this solution on line and it worked for me. Believe it or not I used a butter knife and stuck it between the magazine and mail slot close to the bottom. You will hear a click and the magazine will pop out. It is like using a paperclip for a stuck CD. Make sure you power the device down and unplug it.

Posted on Dec 02, 2010

SOURCE: Error on IBM 3581 tape library.

Error 5 might be the drive motor might be faulty.

Posted on Oct 15, 2008

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1 Answer

IBM ts3200 tape library default service password


You will need to contact IBM support and after providing proper I.D. verification , they should be able to give you a password which you will be able to use. Due to security issues with stored info, you will have to provide the proper ID info as the original purchaser. Best Wishes

Sep 01, 2014 | IBM System Storage TS3200 Tape Library...

1 Answer

9E 09


Hi Alan

Error 9E - Elevator range of motion out of specification

The Elevator (the part of the robotics assembly that moves in the vertical direction) range of motion out of specification

If possible, check for an obstruction by powering off the library and either removing a magazine or a drive to view the robot. Gently remove the obstruction, replace all magazines and drives and then power up the library.
Re-try the last operation

If you are in the UK and are still having trouble, please click the link below and we will do all we can to help you.
LTO Repair service UK Based All manufacturers of LTO drives repaired

Feb 27, 2014 | IBM Computers & Internet

1 Answer

IBM TS3200 Code 9F 08


The manual is online with IBM.
Chapter 8 explains the error codes and 9F (mean Error code) means Rotation range out of specification 08 9sub error code) means error during rotation initialisation, get range failed.
Then the manual says: "Isolating a library controller card versus accessor enclosure problem" on page 7-11
But I guess you better look it up yourself. If you don't have any parts, you have to contact IBM.
Look yourself? start in chapter 8, page 225 of the manual under this link.
http://publibfp.dhe.ibm.com/epubs/pdf/a320545c.pdf

Feb 16, 2014 | IBM System Storage TS3200 Tape Library...

1 Answer

Robotic hardware error and I/O station status shows open


A physical obstruction in the path of the robot's motion. Examples
include tape cartridges that are extending from the picker assembly or
from a storage location, as well as tape cartridges or debris that may
have collected on the floor of the library.
2. A large number of electrical hardware failures. Firmware or hardware
detects that motion control is not occurring properly (encoder issues,
motor driving circuits, motor winding issues, etc.)
3. A relatively small number of mechanical hardware failures that do not
result in the detection of a complete obstruction, but where motion
control generates robotics firmware error codes (contamination or damage
to encoder wheel, high friction, etc.).


Possible FRUs is Robot Assembly

Sep 01, 2013 | IBM System Storage TS3200 Tape Library...

1 Answer

Inventory lost - source probably empty


dear friend send me the solution i have seen the same recently with mine too

Mar 11, 2013 | IBM System Storage TS3200 Tape Library...

1 Answer

Error 9E 09


Error 9E 09

9E : Elevator range out of specification

Primary: Library Enclosure
Secondary: Library Controller Card
09 : Error elevator init

Nov 02, 2012 | IBM System Storage TS3200 Tape Library...

1 Answer

HE: drive broken: needs repair


Then raise a call with IBM Hardware:

How do I create a PMR (aka Service Request) for support?
http://www-01.ibm.com/support/docview.wss?uid=swg21507639

Apr 17, 2012 | IBM System Storage TS3200 Tape Library...

1 Answer

IBM TS3200 is a single tape library or multiple?


ibm ts3200 is a single tape library with 2 versions, 2U and 4U, the 2U version support 2 drives HH and the 4U version support 2 FH and 4HH.

Jun 11, 2010 | IBM TS3200 LTO4 TAPE LIB W/ SCSI (3573L4H)...

1 Answer

I want to know about IBM TS3200 tape library. In that which library is mapping with which tape drive?


trial and learn...

place only one tape drive in a deck and tell it to do a backup till it doesnt give an error. then move to the next drive.

Jun 10, 2010 | IBM TS3200 LTO4 TAPE LIB W/ SCSI (3573L4H)...

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