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Lens stuck between in & out

Sony cybershot 7.2 digital camera - lens stuck between in and out - won't move.doesn't look quite straight either inside lens.

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Impact to camera = warranty voided. Contact your local Authorized Service Center or camera repair center.

Posted on Apr 13, 2009

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My Sony cybershot dsc-w55 won't take pictures! I


Your lens is stuck due to either being banged or bumped or there is dirt/grit inside the lens gears. The lens needs to be replaced, but buying a brand new lens is out of the question. Sony will charge $125 just for the lens assembly, it's crazy.

A refurb lens can be installed for about $75 including return shipping. You should check the replacement cost of a used camera and see which is cheaper in the long run.

Hope this helps!

Thomas Drayton
Owner, Darntoothysam.com Digital Camera Repair

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Sony Cybershot DSCW350 - Camera got dropped with the lens out. While I was able to straighten it out, the lens will no longer completely close (although it clicks like it is trying to) and I continue to...


It seems that some small part inside the lens is broken and prevents moving. Usually not fixable by user :-( I am afraid you will need help of service personnel.

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Sony Cybershot Lens Stuck inside!!!


I have the exact same problem with my Cyber-shot; the lens is stuck inside. After trying everything to loosen it (like wedging a razor knife between the sections, even dropping it or banging it against a book, etc) non of which I recommend, I finally got it open by PUSHING on the black telescoping section surrounding the lens itself. For some reason, this worked!

Nov 18, 2008 | Cameras

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I have to agree with one of the comments previously posted. I too had a Sony DCS-S700 and the lens was stuck open. Whenever I turned the camera on, the Sony Cybershot logo appeared and dissappeared, turning the camera off. I noticed the lens was crooked, so I moved it in the center direction and the camera worked again.

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Sony Cybershot Camera DSC-S650 won't stay on.


that happen to my camera, exactly same thing. and i figured out when i dropped it the zoom out zoom in lens was bent and stuck part way in camera. My brother was playing around and moved lens and it started to work again. If lens looks a little crooked try moving it or putting it straight. Hope it helps

Nov 08, 2007 | Sony Cyber-shot DSC-S600 Digital Camera

1 Answer

Lens stuck


Hello, I have read other forums that suggest that quite literally rapping or swatting the unit on its bottom half can actually solve the problem and get things going again. I am going to try it with mine. I too have a stuck lens. Here is a link that details this crude method: http://www.pechorin.com/m/2005/09/10/Sony_DSC_MVC_camera_repairs-245400-11.html

Aug 05, 2007 | Sony Cybershot S650 Digital Camera

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Sony Cybershot Lens Stuck inside!!!


Gently tap it on a table or flat surface a few times. Worked for me!

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