Question about HP LaserJet P2015dn Printer
What could be the problem
Judging by my personal experience with these printers...if there really is no paper jam, you are most likely looking at a bad formatter board. Very common issue with these printers.
Posted on May 20, 2009
Take the Tray 2 out and check if all the paper guides are moving freely if they are than remove the toner cartridge and check if any toner sensor is not align correctly.
If they are aligned correctly than next to the pickup roller there is a small piece of plastic make sure it should be hanging freely if it is than we need to perform cold reset of the printer.
Switch off the printer press and hold down the go button and switch the printer on keep holding down go button till the time three lights lit up on control panel, as soon as three lights lits up release the go button and let the printer initialise of it s own.
If that doesn't fix than Formatter Board of the printer is faulty.
If there is no paper jam and printer rep[orts the jam means either any of the sensors is not aligned correctly and reporting the jam or formatter Board(Motherboard) of the printer is faulty and showing incorrect display.
Thanks and Regards
Posted on Jul 03, 2009
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Posted on Jan 02, 2017
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