Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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Dyson dc14 cuts off after @10 mins. checked for clogs, but none. but, recently cleaned alot off the beater bar

Dyson dc14 cuts off after @10 mins. checked for clogs, but none. but, recently cleaned alot off the beater bar

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Check the filters. There is a video tutorial here: Looking after your Dyson

Posted on Nov 30, 2010

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I have strong hose suction but none below and beater bar is not turning


Beater Bar Belt Likely Broken--Can Be Checked By Removing Cover(s) Next To Beater Bar (on bottom)

Feb 27, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

The beater bar is not turning. While vacuuming, it made a harsh noise. I turned it off, unplugged it and took off the beater bar cover. I cleaned it and cut the hair off the beater, but the belt feels...


Hi there,

I'm sorry to hear you're having difficulties with your DC14 Animal. The brush control system is designed to make a ratcheting noise to warn you if something jams the brushbar. To ensure everything is correct with your machine, please follow the quick troubleshooting checks shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=668&product=DC14-ANIMAL

Please note, the brushbar will never rotate when the cleaner is standing upright, or if you have the brush control set to 'Hard Floors'.

This should allow you to resolve your issue without further assistance. However, if you've followed the steps shown in the support guide and are still concerned, please call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you to establish the cause of the issue, and will be able to recommend the best course of action.

Kind regards,

Jack
Dyson Online Customer Support

Sep 07, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Hello. i only have one arm and am trying to figure out why my beater bar wont turn on my dyson dc14. the belt smells a little too. thanx, trixie


Sounds like the beater bar is frozen in place. This sometimes happens when the ends of the bar become stuck in the holders. The solution is to remove the beater bar and clean the small holders on each end removing any debris that has built up. Spray with a little WD40 and then manually rotate the beater brush around the holders until it is free, then replace. Be sure the belt is installed properly.

Sep 09, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

We have a dyson dc14 and the beater bar stopped turning, we cleaned the bar off and checked the belt and it's not broken, I know I called Dyson a year or two ago and they told me how to reset the beater...


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when the machine is locked upright. When you release the head and pull the handle back this dial should mopve forward to the on position. Once here, the brush bar should turn.

If this doesnt resolve the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Mar 31, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

3 Answers

Dyson DC 14 lost suction to beater bar/ suction to hose/stick


My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

Apr 11, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

DC07 works with the hose - but not when upright


Check the actual brush bar is moving. If it is then there's definately a clog and it could well be behind the beater bar. If you can remove the sole plate (which is the grid in front of the beater bar) then undo it and check dirt behind the beater bar, belt and main dust channel. Also check the main inspection air ways and if the beater bar is clogged with hair, clean it off.

Mar 31, 2009 | Dyson DC14 All floors Bagless Upright...

2 Answers

Beater bar belt needs replacedon a dyson DC14 animal


Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.
Its in the instruction book

Mar 08, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

DC 14 low reach without good suction


Not sure, but there are one or two more possibilities. There are so many Dyson models that It's easy to confuse them, but I think the DC14 has a short length of clear plastic tube leading from the beater bar area to the rest of the vacuum system. Sometimes this tube develops a crack, with the result that air flow around the beater bar is reduced. I suggest you check that. If you also have reduced suction from the hose, you will need to remove and inspect for blockages in the U tube at the base of the wand fitment, and also in the inspection port which is to the right of that (two yellow buttons to be squeezed to remove it, I think). If none of this helps, please post more details, if you can, and I'll try again. Good luck!

Feb 28, 2009 | Dyson DC14 All floors Bagless Upright...

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