Question about Palm m515 Handheld

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Hard reset and charging problems

I just bought an M515 off ebay. It seemed to be fully charged and working well when it first arrived. I had a few problems loading the software and synching, but I think I worked out those problems. But when I went to charge the unit, it wouldn't charge. I plugged in the synch cord to the unit and to the running computer but the battery symbol didn't show it was recharging. I plugged the cord into the ac adapter, and the adapter's light showed it was working, but again the unit's battery symbol didn't show recharging and the battery level stayed the same. I tried a soft reset, no change. I tried a hard reset but goofed and took my finger off the on button too soon. Now the unit won't even turn on and appears dead. Gaak! Any advice?

Thanks!

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Do the hard reset again .. hold the power button down while operating the reset in the back .. keep the power button down for a few seconds .. that should bring up a display "delete all" .. you can choose to do so .. that will be a hard reset .. now if the battery is dead and the charger is not working then nothing will work for you .. you might have a bad charger .. often the end that plugs into the unit develops a broken wire inside the cable ..
the m515 wont charge from the sync cable (shame) it needs the external power adapter .. make sure the connections on the charger and palm are clean .. the power adapter is 5 volts and i think about 1 amp .. )(center pos) if you want to try another adapter .. the tip is rather standard ... also you can get a universal power adapter from radio shack that will work on just about anything .. you just plug in a suitable tip .. the tip for your palm is an "A19" .. the power adapter is "IGO" wall adapter 23-1401 model PSM08VADJ ... that seems to work nicely and it plugs directly in to the palm .. so you can work with it plugged in .. when the charger is working there should be a lightning bolt thru the battery symbol .. it sounds like you already know that .. if the battery has gone open then it may not indicate a charge .. but the unit should still work while on the charger if that is actually working ....

Posted on Oct 07, 2009

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