Question about Zyxel Prestige 334 Router

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Xbox Live connection problem

Have just replaced my Netgear router with a Zyxel NBG334W router. And it works fine with computers and other equipment. But my XBOX 360 seems not be able to find it when scanning the network. I have been checked the box XBOX live in bandwidth managment.Should I reinstall my old Netgear WGT624 again?

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Before doing any of that complex stuff, you might want to check the ZyXel manual and look for UPNP (Universal Plug and Play) in the rear index of the book. Make sure UPNP is ENABLED.


Also, make sure the xbox ethernet cable is plugged into the xbox and the router directly and that you don't have any other switches or hubs in between the xbox and the ZyXel router. If you do, they could possibly block packets known as broadcast requests, which the router needs to see before it can give your XBOX an IP address.

Finally, make sure your xbox is configured to receive an IP address AUTOMATICALLY ... someone may have set it to a static (manual) IP address when you had your old router for whatever reason. The xbox web site has really nice instructions on how to do that.


Michael Sims

Posted on Apr 12, 2013

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Hi,
In this regard, I would recommend you to forward certain port no’s on
the Router.

Port numbers: UDP- 88, TCP/UDP- 3074

It is in this context, I would suggest you to please try with the
following troubleshooting steps:

A) Assign static IP and DNS address to the XBOX.

1. Assign IP address as: 192.168.1.50; Subnet mask as: 255.255.255.0
and Default Gateway as: 192.168.1.1
2. Assign Primary DNS Address as: 192.168.1.1 and Secondary DNS
Address as: 4.2.2.2

# Please Contact X-Box Technical Support to assign the Static IP
Address on Your X-Box.


C) Open the ports on the Router using the following steps:

1. Click on Port Forwarding under Advanced.
2. Click on ‘Port Forwarding’ on the left hand column on the screen.
3. On the bottom of the screen, click on ‘Add Custom Service’.
4. Give a name to the service (for example, XBOX1).
5. Select Service Type as UDP and key in the starting port and ending
port as 88.
6. In the Server IP Address specify 192.168.1.50
7. Hit ‘Apply’.
8. Click on 'Wan Setup' Under 'Advanced'.
9. Check the box 'DMZ Server'. Type in the IP Address 192.168.1.50.
Click On 'Apply'.
10. Log Out of the Router Page.

Please repeat Steps 3 – 7 to configure the ports “UDP/TCP 3074”.

Posted on Jul 13, 2009

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1 Answer

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I have zyxel nbg334w bought before xmas 08 can connect pc to internet with it but although wireless laptops and games consoles find it still wont connect i am connected to internet via virgin media...


Had the same problem connecting zyxel NGB334W to XBox 360. Other computers and devices would see the SSID but the XBox 360 would not. I had no luck talking to the techs at zyxel, they said it was incompatible with the wireless XBox device. Good news!!! This can be resolved. I went into the setup (192.168.1.1) / Wireless Lan / Advanced / Wireless Advanced Setup. Under the 802.11 mode set to 802.11b. Factory is 802.11b/g and this was not seen. Hope this helps you out.

Jan 30, 2009 | Zyxel Prestige 334 Router

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Zyxel nbg334w router configuration


Hi

To configure the wireless router it is recommended the it is connected directly to router.
Please follow these steps to fix your issue

1. Reset the router using reset button on the back of the NBG334W router
2. Configure or change the laptop ehternet adaptor setting to "Obtain IP address automatically.
3 connect laptop and router using ethernet cable. check the ip address using ipconfig command in DOS prompt. If IP address is 0.0.0.0 or 169.X..X..X run command
ipconfig /release
ipconfig/ renew

best way restart the computer

4. if you still have issue in getting ip address double check ethernet cable and try reseting the router again.

5. Still problem persist install new firmware on the router. you can download router firmware from
http://www.zyxel.com/web/support_download_list.php?indexflag=20040906164737&ModelIndexflags=0,420070320142921

Please vote if this information is helpful in resolving your issue



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