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The pape rjams and only copies half the page. What should I replace or try?

Xerox865 paper jams and only copies half the page

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This is basically a problem of paper tray setting change setting to lanscape from portrait or vice-versa

Posted on Sep 09, 2009

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Lexmark X4550 all-in-one Paper feeds only half way then jams


Frances;
I'm not Lexmark certified; however, paper motion fails are generic in nature. Paper motion fail can be a bit difficult to diagnose at a distance...
* If it jams at every sheet then check to insure there is not a bit-o-paper stuck from a previous jam.
* If it has been an issue that has been increasingly getting worse than I'd replace the pick-up roller(s)
* Lexmark's support page for your printer is below. (You can also find a service prover too)
* Parts order for your printer is also below. You can determine at the support page if your comfortable replacing pick-up rollers in that model printer.
support lexmark com Service Parts
Note:
* Frequently people tear a jammed sheet when it comes out leaving pieces behind. BAD! When you get a torn sheet in your printer insure you retrieve all the pieces. Those left behind guarantee a jam on your next try.
* Paper jams not caused by debris in the path or worn pick-up roller(s) is beyond user maintenance.

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There might be paper jammed internally or the spool might just be stuck. On the back of your printer should be a removable panel(it may be on the bottom depending on you make and model). After removing the panel if no pape jamer is visible try rotating the spool and reconnecting.

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Hello sir; Probably pape jam in begining, you not going to see, try to pull out the paper tray re-align the paper and push back again.

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Your running double sided copies? Have you open the duplex section? What type pape using

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1-you need to determine if the two are part of the same problem

If the jamming occured first with no signs of copy quality issues then, it depends on where it's jamming. Locate the 1st jammed paper, the one that is furthest towards the exit. this stops all other paper after it. for example if there are papers in the fuser -by the drum and coming out if the tray the problem is most likely in the fuser area. Are the papers being crumbled? or just stop at that location?

2-the half dark copies could be a couple of things
a) the seperation unit is going bad and making the copies rise up against the drum
b)does the lamp that come on to scan the original stay on the whole lenght of the paper or does it turn off half way down the page? if yes the cable that connects to the lamp is probably broken and not making contact at the half way point as it is scanning.

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Where is it jamming?
In the feed tray, along the paper path, in the imaging unit or at the exit/finsiher?

The first thing is to be 100% SURE you are entering the paper settings correctly.

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E codes are usually paper jams take out paper drawer and look for jammed paper if you dont see any unplug copier from wall and plug copier back in somtimes this wil force paper trapped in copier out as it powers up.

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