Question about HP Officejet 7210 All-In-One InkJet Printer

3 Answers

Fax Error Codes

I'm trying to send a fax. I keep receiving a communication error which cites Error 346. Is there a list of fax error codes for this 7210?

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  • Anonymous Mar 16, 2014

    Fax keeps saying busy when I try to send a fax

  • Anonymous Mar 19, 2014

    cannot send fax to a certain number

  • Anonymous Mar 20, 2014

    Communication error 350

  • Anonymous Mar 24, 2014

    Keep receiving a busy error when faxing but I can receive faxes

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ERROR 346 The remote machine has failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area are old or if noise is present (static on the phone line). Other reasons could be power outages and other power-related problems.

Posted on Sep 25, 2007

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Good idea TY

Posted on Dec 08, 2015

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Disconnect all phone lines and wait one minute. Plug in an analog telephone to reset the lines. Re-plug your original phones (and fax) and try faxing again.

Posted on Sep 26, 2007

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Hi,
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I need assistance with fax error codes # 322 and # 358. What do they mean?


Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
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Try
Configure the local fax machine to use a slower reception speed.
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Hi! I will be glad to assist you in this issue. here is the link to fix the issue.
Interpreting Error Codes in Fax Communication Error or Fax History Reports:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02549&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=421139#Error396

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02151&cc=us&lc=en&dlc=en&product=421139

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Error codes 283 and 232 in received Faxes


basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx

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1 Answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

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Communication report codes
46 NO RESPONSE The FAX signal from the remote party is not detected within T1 time. <Send/Polling>

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1 Answer

FAX errors 345 346 and 350


HP.com has a web page for your product with all of the fax error codes listed and how to interpret them:

Fax Error Codes

Once the page opens, you'll have to scroll down until you find your error codes in the list. The codes in that section of the page don't seem to line up well. All of the codes have to do with the quality of service on the phone line. If the people you're faxing to are receiving all of their faxes except from you, I'd suspect your phone line may have a problem. Here's what I got from the list:

The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power related problems.
OR
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
OR
The remote user has pressed the Stop key while the reception was in progress.
OR
Under rare conditions incompatibility between the two machines may cause the remote machine to simply abandon the call.

Check with your phone company to see if their are any problems on your line. It looks like anything that even momentarily interrupts your phone connection will cause these errors. Good luck.

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