Question about Solis Palazzo Espresso Machine

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Water tank light is flashing with main heating light

We decalcified the machine and were able to have a couple of espressos before it stopped working. Now the water light and the main heating light remain flashing. We tried ventilating but that does not work, if we open the steam nozzle water flows out rapidly for a few seconds and then it just stops with no steam.

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  • jennaphertvm Jun 15, 2009

    Thanks for the response. We tried this and it did not work so we ended up taking it to a repair shop. They say it is the flow meter and we are now waiting for the part from Solis. Do you know of anywhere else we can get the part? We have been waiting now for over a month on the part. Thanks.

  • bansheracer May 11, 2010

    Hi
    Do you have any other lights on?


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  • Master
  • 1,089 Answers

HI
I don't think your machine is finished descaling. Follow these steps.
With the machine turned on, push and hold the left 2 buttons (clean and pre-ground). This should light the top right red indicator light. Mix your descaling crystals in 32 to 48 oz in your water tank. Stir until they are completely dissolved in the water. Next have a container that can handle about 2 quarts of water under the steam wand, or have the machine positioned next to a sink. Next open the steam knob on the right side of the machine. You should hear the pump turn on and pump about 2 to 3 oz’s. of water through the wand into the container. The pump should turn off and there will be a wait of about 2 minutes. The pump should turn on again and more water will come out. It will do this until it has completely drained the water tank. Do not interrupt this cycle until the machine has stopped on its own. When it does stop, all lights on the bottom will flash. Rinse out the water tank and refill with fresh water. Place the water tank on the machine again, and then close, and then open the steam knob again and let the water just flow through the boilers until it is emptied by the machine. Don’t turn off anything until the machine stops on its own. This will clear the descale light. Refill the water tank again with fresh water and your ready to go.

Posted on May 31, 2009

  • bansheracer Jun 15, 2009

    Hi
    I actually have some of those. I get $25 plus $5 shipping in the US.
    If you want one I accept paypal @ jainjvil@yahoo.com

  • jkbell Feb 25, 2011

    After looking at hundreds of posts it appears you know more about these machines than anyone else on fixya.

    I think I may need a flow meter for my Palazzo Rapid Steam. Turn it on- water light and temp light flash, won't do anything. I disassembled it and cleaned the flow meter. not sure it was clogged,

    I pressed different combinations of buttons finally made one espresso- tried to descale, pump never comes on- but the pump worked in a different mode.

    How canI tell if the board is bad or the flow meter is bad?

    Thank you for your help.

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Posted on Jan 02, 2017

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