Question about Kenmore 22932 Top Load Washer

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Won't spin we have been told to look for black filings on the floor to indicate a broken drive coupler .... yes, but even though we have the case off the washer, cannot see where this part is located... can you please describe to me what we are looking for. Thanks

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  • Amanda Warren Nov 18, 2007

    our washer when in cycle will barely agitate and will not spin at all. it also makes a horrible whining noise and some clicking.

  • Amanda Warren Nov 18, 2007

    My washer when in cycle will barely agitate and it will not spin at all. Also it is making a continuous whining noise and a clicking sound.



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Remove the water pump by removing the two retaining clips. You do not have to remove the drain hoses. Just push the pump aside with the hoses still attached. Disconnect the wiring harness from the drive motor (good idea to unplug the washer before you attempt this). Remove the two stay screws on the retaining clips for the motor. Once the screws are removed, take a flat blade screwdriver and gently pop the two clips from the drive motor. Remove the bottom clip first, then place one hand under the motor before releasing the top clip. Be careful, the motor has some weight to it. Directly behind the motor is the motor coupling. There will be one plastic three-prong piece attached to the motor and one piece attached to the transmission. A black rubber bushing connects the two halves together. Look for rips or tears in the rubber bushing and/or broken pieces from the coupler. I hope this helps you.

Posted on Sep 11, 2007

  • Jeff Rockwell
    Jeff Rockwell Sep 16, 2007

    Was there something I failed to mention in my advice to you? You asked where to find the motor coupling and I described for you where it can be found and what to look for. Do you need further assistance?



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Won't spin

That is most likely a broken drive coupler. The coupler mounts between the motor and transmission. The part 285753 is relatively inexpensive and is easy to replace. This washer was designed to be serviced by removing the skin or case. To do so you must flip up the controls then pop the clips and unplug the washer lid switch. then tip the case towards you and lift it out the way. Their are numerous videos out there which show coupler replacement. I recently worked on a washer like this and made a home movie:

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Whirlpool LSR7133KQ0. Stopped working before the final spin cycle and after the tub was full of water from the final rinse cycle. Even though the washer stopped working it still sounds like the motor is...

Double check your lid switch again, just to be sure. The symptoms you describe are commonly caused by a lid switch that is not functioning properly. It may have come loose, or the lid strike could have broken off.

It sounds like you may also have a broken motor coupling. If you manually advance the dial does it drain? The washer is a direct drive model that uses an electric drive motor to run the gearcase (transmission) and the drain pump. Even with the coupler broken (and worse-case scenario - the gearcase) the washer will still drain due to the way it is designed.

If the washer will fill and drain, but won't agitate or spin, this is usually a sign that the motor coupling has broken. The noise of the motor engaging, rattling noises, lack of agitation and ability to still drain are other common symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer.

A replacement coupler can be purchased on line at for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

Take a look and let me know what you find. If you still need assistance, please let me know. I hope this helps you.

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Sounds like you have a bad coupler. Tilt machine back, look on the floor under the center of the machine. If you see black powder or even black pieces of rubber, you have a bad coupler.
Please rate this soltuion.

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1 Answer

Why wont my washer spin.

Make sure it is agitating. If it is not doing either one. You will need to replace the coupler. It connects the transmission to the motor. It's located behind the motor. After you get the case off you will first be looking at the water pump. Next, behind the pump is the motor. Then the coupler. You can tilt the machine back and look on the floor where the center of the machine was. A lot of the time you can tell if the coupler is bad If you see a black dust or any broken pieces of rubber or plastic.
Please rate this solution is it is helpful.

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1 Answer

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Older direct drive models depend on the lid switch for the spin/drain
only. So, if it is draining, you know it is not your lid switch, or
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The component that is in common with agitation and spin is the motor
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Replacing the components is easier when the cabinet is removed (you can
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1. Remove pump clips that hold it to motor, and swing out of the way.
2. Remove motor clips that hold it to gear case, and put it aside.
3. Remove and replace plastic coupler parts on motor and gear case,
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1/2" socket and a hammer to assist. Place the socket on the plastic
piece and tap it into place.
4. Put rubber coupler piece onto gear case coupler piece, align motor
with that and start putting it all back together.

There actually is a heavy-duty coupler kit that is available, though
the regular duty kit is most common. A good parts counter will know
about this.

Thank you for contacting

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Your symptoms that indicates a broken motor coupler. If your washer will drain and fill but has not agitation action or spinning action that would indicate a broken motor coupler. The motor coupler links the drive motor to the transmission.

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it sounds like the drive coupler is broken you have to look under the washer and see if there is a black powder on the floor if so you will have to take the wrapper off the washer and replace the coupler

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