Question about Kenmore 22932 Top Load Washer

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Won't spin we have been told to look for black filings on the floor to indicate a broken drive coupler .... yes, but even though we have the case off the washer, cannot see where this part is located... can you please describe to me what we are looking for. Thanks

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Re: won't spin

Remove the water pump by removing the two retaining clips. You do not have to remove the drain hoses. Just push the pump aside with the hoses still attached. Disconnect the wiring harness from the drive motor (good idea to unplug the washer before you attempt this). Remove the two stay screws on the retaining clips for the motor. Once the screws are removed, take a flat blade screwdriver and gently pop the two clips from the drive motor. Remove the bottom clip first, then place one hand under the motor before releasing the top clip. Be careful, the motor has some weight to it. Directly behind the motor is the motor coupling. There will be one plastic three-prong piece attached to the motor and one piece attached to the transmission. A black rubber bushing connects the two halves together. Look for rips or tears in the rubber bushing and/or broken pieces from the coupler. I hope this helps you.

Posted on Sep 11, 2007

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Won't spin

That is most likely a broken drive coupler. The coupler mounts between the motor and transmission. The part 285753 is relatively inexpensive and is easy to replace. This washer was designed to be serviced by removing the skin or case. To do so you must flip up the controls then pop the clips and unplug the washer lid switch. then tip the case towards you and lift it out the way. Their are numerous videos out there which show coupler replacement. I recently worked on a washer like this and made a home movie:

Sep 14, 2012 | Kenmore Washing Machines

1 Answer

Kenmore 90 does not spin (sounds like working & coupler is good)

If the coupler is ok then the next thing to check is the brake/ basket drive cam driver, the ear breaks off on em and won't release the brake. You must remove the agitator and drop the tranny to check itffbcc2d.jpg
Nothing is difficult about repairing the washer. I have repair photos HERE

Mar 13, 2010 | Washing Machines

1 Answer

Whirlpool LSR7133KQ0. Stopped working before the final spin cycle and after the tub was full of water from the final rinse cycle. Even though the washer stopped working it still sounds like the motor is...

Double check your lid switch again, just to be sure. The symptoms you describe are commonly caused by a lid switch that is not functioning properly. It may have come loose, or the lid strike could have broken off.

It sounds like you may also have a broken motor coupling. If you manually advance the dial does it drain? The washer is a direct drive model that uses an electric drive motor to run the gearcase (transmission) and the drain pump. Even with the coupler broken (and worse-case scenario - the gearcase) the washer will still drain due to the way it is designed.

If the washer will fill and drain, but won't agitate or spin, this is usually a sign that the motor coupling has broken. The noise of the motor engaging, rattling noises, lack of agitation and ability to still drain are other common symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer.

A replacement coupler can be purchased on line at for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

Take a look and let me know what you find. If you still need assistance, please let me know. I hope this helps you.

Sep 16, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Washing machine not spinning might have accidently brushed against the buttons, is there buttons to press to solve it

Sounds like you have a bad coupler. Tilt machine back, look on the floor under the center of the machine. If you see black powder or even black pieces of rubber, you have a bad coupler.
Please rate this soltuion.

Sep 02, 2009 | Washing Machines

1 Answer

Why wont my washer spin.

Make sure it is agitating. If it is not doing either one. You will need to replace the coupler. It connects the transmission to the motor. It's located behind the motor. After you get the case off you will first be looking at the water pump. Next, behind the pump is the motor. Then the coupler. You can tilt the machine back and look on the floor where the center of the machine was. A lot of the time you can tell if the coupler is bad If you see a black dust or any broken pieces of rubber or plastic.
Please rate this solution is it is helpful.

Aug 27, 2009 | Kenmore Washing Machines

1 Answer

Kenmore washing machine model 110 will not agitate.

Older direct drive models depend on the lid switch for the spin/drain
only. So, if it is draining, you know it is not your lid switch, or
the motor for that matter. There is no belt on a direct drive machine.
The component that is in common with agitation and spin is the motor
coupler, which transfers energy from the motor to the gear case. Tilt
the washer back and look in the area between the motor and the
gear case, at the front of the machine, underneath. There will be a
plastic disk on the motor, a rubber spacer, and another plastic piece
on the gear case. More than likely, one or more of these 3 are broken.
You may see either plastic or rubber shavings on the ground. You can
press on the rubber spacer and if it can be depressed easily, that is a
good indication that trouble is present.

Replacing the components is easier when the cabinet is removed (you can
search on the internet how to do this), but from underneath, you

1. Remove pump clips that hold it to motor, and swing out of the way.
2. Remove motor clips that hold it to gear case, and put it aside.
3. Remove and replace plastic coupler parts on motor and gear case,
correct placement is flush with respective shaft. You can use a long
1/2" socket and a hammer to assist. Place the socket on the plastic
piece and tap it into place.
4. Put rubber coupler piece onto gear case coupler piece, align motor
with that and start putting it all back together.

There actually is a heavy-duty coupler kit that is available, though
the regular duty kit is most common. A good parts counter will know
about this.

Thank you for contacting

Jul 26, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

My washer wont spin

Your symptoms that indicates a broken motor coupler. If your washer will drain and fill but has not agitation action or spinning action that would indicate a broken motor coupler. The motor coupler links the drive motor to the transmission.

Jan 31, 2009 | Frigidaire Affinity ATF7000E Front Load...

2 Answers

Kenmore 700 Series Top Loader Washer "tub or barrel" does not spin

The symptoms you describe sound typical of a broken motor coupling. The coupling is located between the gearcase (transmission) and drive motor and consists of two plactic pieces and a rubber bushing. Symptoms of a broken coupling include a washer that will fill, but will not agitate or spin. It will, however, still drain. You may also find black filings under the washer if the rubber bushing sheared apart. If these symptoms sound familiar, then click on the following link for step-by-step instructions on how to replace:

Many of the original couplers that came from the manufacturer were all plastic. They would commonly fail after repeated use, by a weakening of the center hole. The hole would either round out or develop cracks. Eventually the coupler would snap. The fix was a new and improved coupler with a steel grommet. The provided link includes the part number you need to order. A replacement coupler can be found at under the "Brake/Clutch/Gearcase/Motor/Pump" heading as item number 13. Use the illustrations provided by Sears for assistance. You can also try to order parts as well. If you do not wish to order on line, take the part number provided and go to your nearest appliance parts retailer. This IS a common part they do carry.

I hope you find this information helpful. If you require additional assistance please let me know. If the symptoms I've described do not match yours, post back and elaborate further.

PS Thank you for posting your complete model number. It makes our job much easier in trying to find a solution for you.

Sep 01, 2008 | Washing Machines

1 Answer

Washing machine

it sounds like the drive coupler is broken you have to look under the washer and see if there is a black powder on the floor if so you will have to take the wrapper off the washer and replace the coupler

Dec 10, 2007 | Kenmore 22422 Top Load Washer

2 Answers

Roper washing machine

It's direct drive. It may have a bad coupler. Did you see any black particles under washer? Also look for oil on floor and bottom of washer. Transmission can leak oil into clutch causing slow spin.

Nov 11, 2007 | Washing Machines

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