Question about Kenmore HE2 Plus Front Load Washer

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Cronic drain problems with Kenmore he2Plus front loader washer

Can I fix this problem myself? I have had the f21 drain problem several times, and when the tech comes to fix it he is in and out in twenty minutes and usually has a handful of socks or other junk that was plugging up the drain way. He says this is an easy fix. Right now I am waiting TWO weeks to get it fixed again, and I need my washer. Can I fix this myself?

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  • saltbox2 Apr 21, 2009

    I hav.e an he2 that constantly doesnt drain and stops with lights blinking. I have removed black hose and cleaned it and float ball. I have also put in a new drain pump. Any other ideas?

  • jaime446 May 11, 2010

    unit still won't spin

  • Jeremy Reddick
    Jeremy Reddick May 11, 2010

    You can fix it yourself. Pull off thhe front bottom of your machine and get to the big black drain line. Disconnect it and pull what is in there out. Problem is that you should not be having these prblems constantly. I would call Kenmore and take it up with them if it is still new a few months go to the store where you bought it. I own the same machine and never have had that problem and I have two little kids so I wash small clothes

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  • Master
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This is a job you shd do, not pay for each time, your dealer is taking you for a ride (or wash). The filter on your pump is probably clogged with lint and stuff. You have to remove the bottom front panel, 3 torx screws underneath. Lift washer to place wooden blocks to reach screws. The panel will drop and come off. Drain off the excess water from the drain pipe you see. The white filter cover is right in front. Get yourself a plastic bag to collect water. Unscrew the filter cover and twist the filter out. Clean out all the stuff and put it back in carefully. Check your pump too, comes after the filter.

Posted on Apr 13, 2009

  • prem mathew Jul 20, 2015

    Caution first, the power plug shd be pulled off the wall socket first. Checking pump: The plastic blades should be turning freely, or there is something clogging it.

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1 Answer

5d error code kenmore he2plus


Here's a video prem mathew suggested as a solution to your problem from YouTube:


Kenmore He2 washing machine washer drain problem fixed

Apr 26, 2013 | Kenmore Washing Machines

Tip

F21 Error Code on Whirlpool Duet & Kenmore Elite Front Loader Washers


This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADERS displaying the “F21” error code.

“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

  1. First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
  2. Check the drain hose to make sure it is not kinked or clogged.
  3. Check the electrical connections to the pump and ensure the pump is running.
  4. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

on Apr 05, 2010 | Kenmore Elite 45986 Front Load Washer

Tip

F21 Error Code on Whirlpool Duet & Kenmore Elite Front Loader Washers


This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADERS displaying the “F21” error code.

“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

  1. First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
  2. Check the drain hose to make sure it is not kinked or clogged.
  3. Check the electrical connections to the pump and ensure the pump is running.
  4. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

on Jan 04, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore he2plus what's troublecode f-21


F21 on the tech sheet says Long Drain If the drain time exceeds 8 minutes the water valve turns off.
NOTE: After 4 mins the "Sd" error will be displayed then 4 mins later the f/21 error code will be displayed.
Press Stop two times to clear the display.

(Solutions:) Check drain hose
unplug washer and check electrical connections at pump
Check filter for foreign objects
If these fail it says to replace pump.
12_11_2011_2_00_43_am.jpg

Dec 11, 2011 | Kenmore Washing Machines

1 Answer

I have a Kenmore HE2plus front load washer. It was flashing the F-21 code. I read the comments about unscrewing the "lower lop" and finding a oven range like button. I do not know what or where...


Hello, welcome to fixya.

Based on your post I understand you have a "F21" error problem with a Kenmore washer, the error on these units bult by Whirlpool (such as yours) means an excessive drain time or excessive suds was detected as you may or may not already know.

If you follow the link to my solution to this error designed specifically for "do-it-yourselfers" you should be fixed up in no time. (It's much quicker for me than pasting or retyping the complete solution several hundred times, that's how common this is)

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for visiting fixya for your washer inquiry. Please take a moment to rate my assistance both here and on my tip link and leave a brief testimony.

Regards,

Macmarkus :)

Aug 30, 2011 | Washing Machines

1 Answer

We have a Kenmore HE2plus washer - about 3 years old. An error message appeared F21. The problem is that the it either seems to be stuck on the rinse cycle or isn't completing the cycle. When the...


Hello, Welcome to FixYa.

Based on your post I understand you have a F21 problem with a Kenmore washer, the F21 error means an excessive drain time as you may or may not already know.


If you follow the link to my solution to this error you should be fixed up in no time. (It's much quicker than pasting or retyping the complete solution)

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for visiting fixya for your washer inquiry. Please take a moment to rate my assistance and leave a brief testimony.

Regards,

Macmarkus :)

May 07, 2011 | Washing Machines

1 Answer

Kenmore HE2Plus White Front Loader. Drain pump seems weak, wet clothes, and f-21 flashing..???


Hello & Welcome to FixYa

F21 error code is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Mar 07, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

F21 error on kenmore he2plus washmachine. Door locks. Due to no spinning and water remaining in the machine? I run the rinse/drain&spin program (15 minutes) several times. it stays at 15min remaining...


"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Mar 23, 2010 | Kenmore HE2 Plus Front Load Washer

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Kenmre HE2 Plus front loader has a F 28 error. Whats the problem and how do I fix it?

Jan 19, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

What is code f21 on kenmore he2plus washer and how do i fix it


It means you have a drain problem. It could be a pressure switch or the drain filter plugged.

Jul 14, 2009 | Kenmore HE2 Plus Front Load Washer

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