Question about HP Officejet 5610 All-In-One InkJet Printer

4 Answers

My Printer Will not allow me to scan

Scanner Problem

My HP 5610 All-In-One Printer will copy but will not scan - It
Keeps telling me to refer to device documentation to troubleshoot -

How do I do that?

Thanks

Angie

Posted by on

  • Anonymous Apr 15, 2009

    Same problem. Printer won't scan. "refer to device documentation to troubleshoot"

  • adrimart4 Apr 15, 2009

    Have you found a solution? This is about to drive me crazy. I've tried several things, but still cannot get my scanner to work. How about you?

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Posted on Apr 15, 2009

  • chris Apr 15, 2009

    you're welcome

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Fiend your solution direct from hp. Here is your solution...
My Printer Will not allow me to scan - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution

a5

Posted on May 27, 2009

  • starlight321 Jun 19, 2011

    Going to PAINT does indeed allow me to scan. I don't want to scan to PAINT.
    I want press the SCAN button on the panel and scan to a previously chosen destination.
    How do I set that destination? HP SOLUTION CENTER won't allow me to do that.
    I've reinstalled from the disc 3 times, downloaded new software from HP, installed and reinstalled that, tried to run DEST TEST but it comes up with ERROR on exit.
    What's next?

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Copy, fax can work, but scan can not.

Posted on May 30, 2009

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Chris96298, you're a life saver. Your solution for scanning worked and you saved me a lot of headaches. Thank you!!!

Posted on Apr 15, 2009

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