Question about Sony Cyber-shot DSC-W70 Digital Camera

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ACCESS?!?!?! My camera keeps coming up with this access error message! the screen goes blue and then access comes up. it flashes continuously. it then comes up with images ive previously deleted!?! ive purchased a new memory stick and this has not corrected the problem. have i pressed some crazy combo of buttons or something?

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  • KathyDave Nov 18, 2007

    Same problem - as soon as I turn it on the Access comes on and it beeps - the lens also won't retract all the way. I can view old pictures - but that is about it.

    Any clues how to fix this - or if it is fixable would be very helpful.

    Thanks,

    Kahthy

  • phoenix001 Mar 28, 2008

    Actually it is my sons' W70. From day one (approx 2 years ago) the mode dial settings would jump all over the place, then behave themselves for a while. Just 2 weeks ago the ACCESS error message appeared when turning on the camera and the lens operation was eratic (to say the least). Tapping the lens gently appeared to have no effect, so I "fiddled" more forcibly (if that's a word) with the lens with my fingers when the lens was extended. And guess what! The camera now works like a charm (touch wood) and even the mode dial is behaving itself.



    In hindsight, I do know my son carries the camera in his pocket, and not in any sort of case, so I am assuming grit had entered the lens mech.

  • Anonymous Apr 13, 2008

    my camera keeps comming up with an access message and would not do anything else

  • xmail Sep 08, 2008

    Same 'ACCESS' problem. Turn on the power ..... "Access" on screen ... zoom action erratic ... 30 seconds pass and "Turn the power off and on again" appears along with 'beeping' sound. If I follow instruction, exactly the same thing happens.



    I've tried the 'tapping on lens' the gentle manipulation of lens with fingers solutions offered, to no avail. The camera is not even 2 years old. This puts me off the whole brand! Has anyone tried to solve this issue from the inside? I'm considering having a go - I've got nothing to lose, the fix cost is prohibitive £114.56 and I may as well save and get a new camera - other than Sony of course. Any advice/guidance much appreciated

  • amy6196 Dec 10, 2008

    I have the same problem and have written to sony twice to see what they can do as its going to be £150 to get fixed!!  Which is the same price as the camera almost!! However they were very unhelpful and said its not a fault with the make and no one else seems to have reported any problems??

  • Anonymous Dec 21, 2008

    I think a class action lawsuit is required. NEVER DROPPED MY CAMERA. This is ridiculus.

  • kakyka08 Jan 21, 2009

    Same problem - as soon as I turn it on the Access comes on and it beeps - the lens also won't retract all the way. I can view old pictures - but that is about it.
    Any clues how to fix this - or if it is fixable would be very helpful.
    Thanks,
    Martha

  • Anonymous Jan 29, 2009

    I have the same problem,access message comes up on the screen,and then...the message -turn off and on again.

  • sujitha May 11, 2010

    i too had the same "access" problem...was just browing and read about "Tapping the lens"....i just kept my fingers covering lens...on clicked on power on...it worked for me...duno if coincidently it work..anyways i am happy that my problem got solved...n my camera is working...thank u.

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I had to tap the entire front of the lense on the fat part of my palm. I had to do it 4 times semi-hard. Then the camera just popped on. Thanks for the tip, I did have to do it three times turning it off and on after each 4 strikes. The fifth time was a charm. I now have to do it every time to make my camera work. Crazy but it works.

Posted on Jun 09, 2009

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Yeah i had the same problem with my DSC W70. It is because the lense is not alligned properly. When the lens begins to go in tap it a few times on a soft gentle surface to get it realigned. It worked for me!

Posted on Nov 26, 2007

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I had this problem.

i first tried replacing the battery, to no avail. The problem with my computer was the memory stick.

Try removing the memory stick and then turning on the camera.

Move all files / pictures on the stick to your computer.

Then format the stick in your computer.

Return the stick to the camera.

Try turning it on.

Format the stick AGAIN inside the camera now.

That should solve the Access problem!

Posted on May 14, 2009

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I contacted Sony support about this. They said this problem comes exclusively from dropping the camera (even though i have never dropped mine), so the repair wouldnt be covered by warranty, but they did admit this is a widespread problem. They expected me to send it in for repair and that fixing it could cost up to $100 dollars to replace the lens gears that are faulty/misaligned.

Tapping the lens doesn't work for me. Good luck.

Posted on Apr 11, 2008

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Solution #9 (pulling out the lense) worked for me. Thank you so much! :)

Posted on Mar 27, 2010

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Tapping it gently didn't work. Neither did smacking the lens casing with the palm of my hand. However, when my husband got out a metal spoon and rapped it several times quite sharply it worked. Don't know for how long, but at this point I've turned it off and on several times and the picture screen seems to be working.

Posted on Feb 21, 2010

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Thanks. Tapping worked for me on a Sony DSC-W35. Anyway this is a bad quality problem for Sony.

Posted on Feb 12, 2010

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After reading the other post I simply pushed and pulled on the lens a few times and the camera started working. Just like my dad told me when I was kid, if all else fails, hit it with a hammer.


Posted on Oct 17, 2009

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Solution #4 worked for me! I removed the memory stick. Cleared it on my computer. Reinserted the stick into the camera and then it worked!

Posted on Jul 06, 2009

If tapping does not work, try pulling it out. we heard a grinding noise then it worked.

Posted on Oct 12, 2008

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OMG! at first i saw these answers to the problem and thot none of them would work, until i saw the one that said "pull on the lense" and IT WORKED!!! :D im so happyy!!! i pulled and pushed a little and a miracle happened. finally the camera turned on! thank you SOLUTION #9!!!!!!!!!!!!!

Posted on Jun 22, 2010

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I tapped! It worked! Unbelievable! Who'd a thunk it!
Thanks to all for the helpful info.

Posted on Jun 01, 2010

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