Question about Palm Treo 680 Smartphone

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Freeze and shut down

Hi,

today my Palm Treo 680 freezed when I tried to answer an SMS then shut down. I've been trying power it on again but no luck... So, I plugged it in to the wall charger, removed and replaced the battery, hocupocus it but no luck...

Could you please help me here? All my data is in this phone and I need to find it back ASAP.

Thanks or your help!

JM

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  • mike918 May 07, 2009

    occasionally when a call is incoming I can not answer it either with the bluetooth, the green button or the answer square on the screen. It freezes up and I have to pull the battery and reinsert it to start. I have had several 680 phones (8) in the past couple of years due to this. Sometimes I become angered and throw them on the floor. It is an expensive problem. However, in the beginning I bought the silver phones and don't recall having that problem. I found the red ones here in mexico a little cheaper for use with Telcel.

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Make sure the sim card is sitting snugly in the phone and if you have recently downloaded or added and 3rd party software that can mess up the phone, had the same problem and after I went through recently added programs I removed 1 at time and found the program causing the problem...have not had a problem since...have a Treo 680 for past 2 years

Posted on May 27, 2009

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Try this:

How to perform a hard reset.
Important: If you are using a microSD card with the Treo.
From the Home screen home.jpg, press Start softkey.jpg (left softkey). Select the More option softkey.jpg (left softkey). Using the 5-way navigator 5way.jpg, navigate to Settings and select with the centre button centre.jpg.Select 'More...' and choose the Security option. Select Encryption.Please make sure the option 'Encrypt files placed on storage cards' isUNCHECKED, select Done softkey.jpg (left softkey). Press the Home home.jpg button.
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  4. Remove and reinsert the battery, replace the battery cover.
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1 Answer

I need the manual for the palm treo 680,do you have one for sale?


HI,
Here is a link that will take you to a site to download the manual. Scroll about half way down and you will see where it says guides. Click on that and there is a link to download the guide for you phone. Best wishes.

http://kb.palm.com/wps/portal/kb/na/treo/680/unlocked/downloads/page_en.html

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http://forums.palm.com/t5/Support-Downloads/Palm-Centro-ROM-Update-for-Freezing-Issue/td-p/165101

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1 Answer

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hi dear

BACK UP your Treo 650 software and data BEFORE doing the following.

1. RESET the Treo 650 back to default set by holding power buttom following by reset the treo.

2. There is a way to reset the voltage regulator in the Treo ; believe is by holding the RESET for > 3 seconds. Believe need to take out the battery in out during this process. Can't recalled the correct steps. This could could reset the Treo's power regulator.

3. TRY reinstall your palm software with minimun software or 3rd parties one, this software could be running in the back ground which drain the battery.

Try above steps might help.

Mine also got the same problem last two weeks, my treo could felt there is kind warm sensation if it took out from my waist pouch after leaving it for sometime on the table. BTW, the battery could felt quite warm also.

If yours also behave the same which I believed the Treo got some kind of contact problem which draw more power then usually does.

Now, mine got no more warm sensetion after carry out above steps. It gets better as Compared to last two weeks ago BUT not that good as compared previously when it can last 3~4 days after a full charge.

Good luck

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Did it actually reset when you did a hard reset ..or does it stay powered up?

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