Question about Acer Aspire 4930-6862 Laptop

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Problem with my laptop cursor or touchpad

My laptop cursor or touchpad is not functioning properly and I need some solutions for my problems.I need some major help from the experts from this site.My laptop model is ACER ASPIRE 4937G and I have only bought for 2 months and i having problem with my laptop cursor or touchpad.

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The first step that you should try is to reinstall the touchpad drivers.
Still no good reinstall the OS,
Still no good replace the touchpad.


Posted on May 27, 2009


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Posted on Jan 02, 2017


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1 Answer

Charger causing cursor jump

AnswerMake sure you're not touching the touchpad
Because the touchpad often is close to where the palms of your hands and thumbs lay, it's possible that you may be touching the touchpad without realizing it. An easy way of determining this is to see if the cursor moves without touching anything on the keyboard.
Dirty touchpad
Oils, lotion, and other substances from your fingers can cause the touchpad to not work properly. Make sure the touchpad is clean by dampening a cotton cloth with water and rubbing the touchpad surface.
Disconnect other external input devices
It may not be touchpad that's causing your issue. If you have other input devices such as an externalmouse, graphics tablet, keypad, etc., try disconnecting these devices to make sure they're not the cause of your issue.
Disconnect from docking station
If your laptop is only encountering this issue while connected to a docking station, it could be the cause of your issues. For this issue we suggest the below solutions.
Update drivers
Because the drivers control how the touchpad interfaces with the operating system, if the drivers contain issues, any number of problems can occur. Including the cursor moving improperly. Make sure you have the latest drivers from your laptop manufacturer for your touchpad either by visiting their website or contacting their support.
Try a third-party utility
Download and install Touchpad Blocker, a fantastic free program that can be used to help prevent any mistaken touchpad movements.
Bad hardware
If you've completed all the above steps and continue to have issues with your touchpad, it's possible you may have a physical hardware issue either with the touchpad or interface connected to the touchpad.
If your laptop is out of warranty and you do not wish to spend the money it takes to repair the laptop, we suggest disabling the touchpad and using an external USB mouse. Many touchpads can be disabled by pressing a button above or around the touchpad.
Additional information

Sep 10, 2013 | Computers & Internet

1 Answer

Cursor/touchpad is not working on my compaq

First option try to connect external USB type mouse, if it's working. second option need your touch pad check-up software driver in the device manager area. need update. or try to restore your operating system (OS). back to the time that working properly your touchpad advice.

Let me know if not yet working your touchpad. try that solutions first.

Oct 18, 2011 | Computers & Internet

1 Answer

Cursor jumps in sentence when typing

Hi Shirley


This is a problem that affects certain laptops. The sensitivity of the touchpad is the cause of the problem. As you type, your wrists and the lower part of the palm of your hands either brush or pass very close to the touchpad, activating it and causing the cursor to jump. Static electricity building up in the typist's body and passing to the touchpad can also contribute to this effect.

The solution, if the problem is very bad with your laptop, is to use a comfortable Wrist Rest that raises the palm and wrist high enough so that typing is possible and comfortable but unintended contact with the touchpad is avoided. See an example below.

I hope this helps.

If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.

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Sep 25, 2011 | Computers & Internet

2 Answers

How to unlock cursor

You can't lock or unlock a cursor. What you have is a problem with your touchpad. Some computers have a little switch (many times a button near the touchpad or a keystroke combo of the FN key + a special function key that turns the touchpad on or off.
See if you can find that combo--there should be a picture of a touchpad on one of the special function keys.
Othewise, you will have to use an external mouse.

Apr 15, 2011 | Computers & Internet

2 Answers

I will be typing my cursor moves to a different location.

Your probably moving it by pressing on the trackpad, there should be a button or setting to turn it off

Aug 31, 2010 | Toshiba Satellite A135-S2276 Notebook

2 Answers

Hi there my acer Aspire 5732Z touchpad is not functioning properly and when I type text in word the cursor jumps all around

turn off the touch pad by pressing icon_touchpad.pngor press Fn+ F7 then try typing , actuall thing is your hand is touching the touchpad while you are typing

Jul 03, 2010 | Computers & Internet

3 Answers

Touchpad not responding in netboook

There's a little button right above the touchpad. If the light on this button is orange, the touchpad is disabled. Press it again until the light is white again and your touchpad should work.

Nov 17, 2009 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

Laptop Touchpad - cursor random dragging problem

On my acer all I have to do is press function F7, Function is the button with 'Fn' on it. I am not sure if that works for HP, but its worth a try. Also, is there a switch near the touchpad? Sometimes there is one that switches the touch pad on and off. You can also try other Fn(function) F1 or Fn F2 etc. and see if one of the other "f" buttons work.  I hope this helps, let me know how you made out. Good Luck!

Jan 16, 2009 | HP Compaq dc5700 Microtower - Free Flat...

4 Answers

Dell inspiron 1525 touchpad not working properly


You can try the following steps.

1. Turn laptop off.
2. Remove all external devices and disconnect AC adapter power cable from the system.
3. Remove the battery from the system.
4.Hold down the power button continuously for at least 5 seconds. Do not release the power button during this process.
5.Insert the battery back to the system.
6.Power the laptop back on.
Try using touchpad again.

Dec 29, 2008 | Dell Inspiron 1525 Laptop Jet Black

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