Question about Saeco Vienna Espresso Machine

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Brew group Hi, I took out the brew group for cleaning and now I can't get it back in - the cog at the back does not line up with the one in the brew group - help!!!

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  • bandresonme Nov 08, 2007

    I have the same problem, and this is what Saeco told me to do. They
    even emailed me a pdf to show what had to be done. The cogs didn't move
    back into the right place when the machine "resets". It moves back to
    the correct position then "hiccups" (don't know what else to call it)
    and goes back the other direction, so that the cogs go right back to
    the wrong position!

    Saeco's pdf. solution says, if their
    suggestion doesn't work, then it should be sent in for certified
    repair. But who wants to go through the days involved with mailing
    delays? Especially since we own the superautomatica (discontinued) so
    there's no warranty left to void... does anyone have any idea how to
    fix this from home?

    Thanks

  • Anonymous Nov 04, 2008

    I have excatly the same problem.My gear does not seem to reset far enough,it's sort of at 11 o clock instead of 10 o clock.Surely there must be a logical solution?I did not frocew anything just cleaned brew group and it jammed up.

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Turn on the machine so that the cog at the back will cycle back to the original position. Supposedly to cycle back to the original position. See if this works.

Posted on Oct 05, 2007

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Gaggia titanium inside cog won't line up with brew units cog, the brew units is in the correct possision. Machine comes on some one said I need a new ct board


If you've had the back off it may be this.....there are two grey plastic prongs sticking out of the back of the casing, when you've put it back on they haven't gone into the two lugs that are on the back of the cog, this affects the two cogs lining up.you may have to pull the cog up a little to line them up when you put the back on, the cogs should line up again as long as the prongs have gone into the lugs. Hope this this helps.

Oct 17, 2015 | Gaggia Titanium Espresso Machine

1 Answer

I'm unable to push the brew unit all the way in. This started when the brew unit was not properly inserted when the machine was turned on causing it to jam. I found the instructions that said remove a...


Hi
You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit, (it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dredge drawer inserted and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dredge drawer, now replace the tray and insert the brew group. If it still won't go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Apr 14, 2011 | Gaggia Syncrony Logic 74884 Espresso...

2 Answers

Hi i took out the brew group to clean and it wont go back in


Hi
You may have released the hold mechanism and it needs to go back. Follow these directions.
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. (You can insert your key into the hole in the front and twist the key to return the brew unit to the center. Line up the 2 diamonds and it centered) If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,(it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in, but you must have your drip tray and dredge drawer in. Turn the machine on. You will hear the motor turn on and when it stops completely, open the door and remove the tray, now insert the brew group and replace the tray.

Feb 08, 2011 | Saeco Vienna Espresso Machine

1 Answer

Cannot put brew group back in. I already tried turnig off and on the machine to reset but this didn't work.


Hi
First open the door and check the cog in the back with the big teeth. There are 2 wide teeth and they should be at 10:00 and 12:00. If not, insert the drip tray and dredge drawer into the machine and turn it on. When everything stops, open the door and check the teeth again. If they are in the correct place go to the next step. If not you have a broken brew drive and it will need to be serviced.
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. (You can insert your key into the hole in the front and twist the key to return the brew unit to the center. Line up the 2 diamonds and it is centered) If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,(it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. Open the door and remove the tray, now insert the brew group and replace the tray, and test.

Jan 15, 2011 | Saeco Incanto Classic Espresso Machine

1 Answer

I forgot to put the main part of the machine inside before I turned it on. Now the main part won't go in because it won't line up with the internal cogs because it has shifted to another step. How do I...


Hi
You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. If you have you key you can insert it in the front of the brew unit. There is a round hold in the center below the "Push", and twist it clockwise until it stops and the 2 marks are lined up. If you don't have your key you can do this. Push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit, (it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Press the "Push" lever until you hear a click and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dredge drawer inserted, and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dredge drawer, now insert the brew group, and replace the tray. If it still won't go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Dec 31, 2010 | Gaggia Syncrony Compact Coffee...

1 Answer

My machine was stuck in mode and brew group wouldn't come out, as described in another question. I followed the directions of the other question, but now I can't get the brew group back into it's place. ...


Remove the dredge drawer. Open the door. On the left side of the brewing unit, and towards the back of the brew group, there is a single screw. Remove the screw. Grab the handle and pull carefully, but firmly with a quick ****. The brew group should come out. There is a piece that remains in the machine. Slide that piece down and to the right and it will come off. Insert the piece into the hole on the backside of the brew group with the clip up. Tighten the screw and move brew group back into position.
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. (You can insert your key into the hole in the front and twist the key to return the brew unit to the center. Line up the 2 diamonds and it centered) If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,(it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in, but you must have your drip tray and dredge drawer in. Turn the machine on. You will hear the motor turn on and when it stops completely, open the door and remove the tray, now insert the brew group and replace the tray.

Oct 28, 2010 | Solis Master 5000 Espresso Machine

1 Answer

Brew Unit will not go back into place


Hi
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You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit, (it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dredge drawer inserted and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dredge drawer, now replace the tray and insert the brew group. If it still won’t go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Apr 18, 2010 | Spidem Trevi Digital Coffee Maker,...

1 Answer

Cannot get the brew unit back in after cleaning


Hi

You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. If you have you key you can insert it in the front of the brew unit. There is a round hold in the center below the “Push”, and twist it clockwise until it stops and the 2 marks are lined up. If you don’t have your key you can do this. Push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit, (it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Press the “Push” lever until you hear a click and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dredge drawer inserted, and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dredge drawer, now insert the brew group, and replace the tray. If it still won’t go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Jan 05, 2010 | Saeco Caffe Charisma Espresso Machine

1 Answer

Brewunit will not go back in due to the cog and wheel not being lined up properly


HI
These are some instructions for your problem.
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,(it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in, but you must have your drip tray and dredge drawer in. Turn the machine on. You will hear the motor turn on and when it stops completely, open the door and remove the tray, now insert the brew group and replace the tray.

Nov 15, 2009 | Gaggia Titanium Espresso Machine

1 Answer

The brew group does not want to "snap" back into place. Not sure what is misaligned...


Hi
You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,( it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dreg drawer inserted and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dreg drawer, now replace the tray and insert the brew group. If it still won’t go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Oct 16, 2009 | Saeco Spidem Villa

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