Question about POS X BIXOLON Samsung Kps SRP350 Thermal Receipt Serial Drk Gray Ac Printer

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Samsung bixolon SRP350plus is printing hazy

My POS printer (samsung bixolon SRP350plus) does not print clearly anymore.
I cleaned the thermal head with the cleaner but got very minimal result. is there anything else i should do?

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Thermal heads wear out over time as the paper grates down the thermal head. You'll get to a point where the only thing you can do is to replace the head. Contact the manufacturer or service centers to where you can buy one

Posted on Oct 01, 2010

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My bixolon SRP 350PLUSII is double printing one receipt, please help me how to solve it


There is no option that I know of, on the printer to do this. I suspect this is an option in the pos software that you are using. If you are using windows try doing a test print to the srp350ii from the printers in control panel and see if it prints once. I am pretty sure it will and that will prove that it is something in the software itself.

Oct 25, 2012 | POS X BIXOLON Samsung Kps SRP350 Thermal...

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I have a SRP350 thermal printer that prints faint, is there a setting that makes it print dark? Thank you


The printer has some dipswitches under the panel on the bottom of the printer. Dipswitch 2-5 needs to be OFF and dipswitch 2-6 needs to be ON for darkest print. Default is medium. This printer is 180dpi so recommend using double size characters for darkest printing.

Aug 24, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

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Please help with the following: Printer BIXOLON SRP 350 IG When I turn it on Power light: Green Error light: Red Paper light: Red The printer "beep ... beep" continously


Looks like you'll have to contact Samsung http://www.samsungminiprinters.com

The operators manual does not give any indication about what to look for if the error light is on.

Here's what the manual states about the paper light:
This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution Standby state when the macro execution command is used.

Jul 18, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

The problem I'm having is that the printer prints partially when printing receipts. Most of the numbers are un-readable.


You could try cleaning the thermal head (the black shiny thing inside the lid that does the printing) with some isopropyl alcohol and a cotton bud. Failing that, it might need a thermal head replacement. Or you could also try printing in a larger font (if this is possible in your pos system).

Mar 20, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

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I have bixolon srp 350 for my restarant when i give print command from register it always comes in queue with showing error. i done all softaware re installation and self test for printer everything works...


hello, im trying to send a print to my BIXOLON SRP350 Thermal printer by java codes. but java can't use the all the page width, what should i do to use all of the page width ?

Feb 20, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

Why won't my Bixolong SRP-275 print the second copy of the receipt? It only printers the first copy, and the second copy is faint at best. thanks,


So it is printing the second copy, just faint? If everything is set correctly in your pos system in regards to fonts, etc, then unfortunately that sounds like a hardware problem. It could possibly be the power supply failing not supply enough current to drive the thermal head, or a main board problem, or even the thermal head might be failing. You could try cleaning the thermal head (black shiny thing you can see when you lift lid up) with isopropyl alcohol. Failing that you need a tech.

Feb 04, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

I have replaced a posiflex receipt printer with a Problem with the POS X BIXOLON Samsung Kps SRP350 Thermal Receipt Serial Drk Gray Ac Printer I have replaced a posiflex receipt printer with a bixolon...


If the print test works, then that rules out cables, etc. Definitely sounds like a comm setting issue. The most common problem with swapping serial printers is incorrect baud rate. Is that winpos from quest in Aus? I think they might use 9600 baud. You change the printer baud rate using the dipswitches under the panel on the bottom of the printer.

Jan 03, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

I have a samsung bixolon printer for my pos system


Hi,

to narrow down the issue of the printer which is not working fine in the kitchen. have you treid place it on the counter and does it work fine? if it does. it might be a bad connection in the kicthen that course the issue.

Do provide more information if you still encounter the same issue at the counter.

Hope this help:)

SamsuTEch

Nov 08, 2008 | Samsung BIXOLON® SRP-770II Thermal Label...

2 Answers

Printing a logo for use in POS on a Bixolon Printer


you'll need to connect with Samsung directly, through their licensing group.

www.samsung.com




Aug 20, 2008 | Office Equipment & Supplies

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