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My sidkick 1200 scanner shows a red light and doesn't scan.............................................

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Hi

User Utility Error Codes

If a problem occurs during scanning, check the BBH User Utility for the scanner Error Code and Status Message. The “User Utility”
software is resident in the task tray of the host PC and will be monitoring for error and/or warnings from the scanner.
When an error or warning happens, the “User Utility” executes the following actions.
• "Balloon message" appears from the task tray.
• PC generates beep sound.
• An error or warning message appears on the desktop.
• The error or warning message is written in the "log file".

If you don't have the utility I beleave you can get it from here ftp://scannersftp.bowebellhowell.com/BBHVRS/SidekickSeries/VRS_v4.2_SidekickStandardUpgradeOnly/

it may also be in your start menu all programs so look in there incase its not turned on.

Tell me whats the error code.

Posted on Apr 13, 2009

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