New spool will not click into postion

buy better line. and chain link fences are ******* lines

There should be 2 plastic tabs which you have to push in, this removes the wider outer base cover of the strimmer spool, giving you access to the bump cap and line spool.

Depending on the style you have, one looks to be a whole replaceable spool unit, one looks like a re-threadable spool.

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some strimmers have two tabs on either side of the spool which yousqueeze while pulling up.

Old post i know, but i have had this issue of the line snapping and it was because the metal ferrule in the spool holder was missing.

I think it's because Homebase no longer sell them. It's really annoying - I bought the last replacement spool that they had a couple of weeks ago for the strimmer I bought last summer.
After this is used, I'll have to buy a new strimmer. Bad judgement there, Homebase.

Hi Deborah,
You need to start from the beginning of the trimmer string. Remove the entire spool. Insert the start of the line through and wedge it into the little groove to keep it from coming loose. Now wind the line tightly and neatly in the direction shown on the spool. (it should provide an arrow stating to "wind this way". As you near the end of the line, keep it snug and push the end through the hole where it leads out to the cutting zone. As you re-insert the spool into the housing, make sure it stays tightly wound as you lock it into place. This should help. Usually when your string is too short, you tap the **** of the spool on the ground to advance the line. It should feed a bit at a time, and when you hear it getting cut off, you should stop advancing the line.
Hope this helps.

the eyelets on the trimmer head may be worn and cutting the line ..look for groves in the eyeleys may need to replace the spool

Hi, W/D here.

Pull the spool straight off, out of the head. Look at the bottom of the spool, you'll see arrows indicating the direction that the line should be wound. Now, look at the spool. You'll see that there are actually two spools, made together. In the middle part of each spool, you'll see a small hole. There should also be a notch in between the two spools.

OK. Starting with the inner spool, insert your line into the hole about 1/8", and wind in the direction of the arrows. When you have wound the line to the diameter of the divider between the spools, stop. There is a very small notch on the bottom of the spools that is 180 degrees from the notch in between the spools, and at the bottom edge of the spool that you are winding. Click your line into that notch. Leave about 6" of line out past the notch, and cut it off from the pack of line that you are winding from. Now, wind the outer spool the same way. When full, you'll guide your line thru the notch between the spools and into the small notch at the bottom of the inner spool. Leave another 6" tail, and cut it off.
Take the two tails of line while holding the spool,and insert one into each grommet on the machine head. Align the line notches with the grommets, and press the spool into place. You should feel it click into place. Now, you want to tug on the line tails to pull them out of the notches. You're done!
I have one final bit of advice, and you don't have to do it this time...just keep it in mind... The head will sometimes be stubborn in dispensing the line. I find that occasionally putting a little graphite into the hole where tha spool fits onto the machine helps the line advance part work much smoother, and it keeps the head from sticking.
Best regards, --W/D--

the spool control teeth have worn out and is continuesly feeding line take out spool look at teeth in head if good replace spool if not need new head and spool