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What kind of Canon did you buy? What model? Who installed the copier and set up your network. Did you buy it from a Canon dealer. Also, dose the the copier ahave a fax PCB. I install Canons all the time and they run perfectly. It's only my oppion, I've been working on them for 18 years... It seems you bought one that did not have all the options loaded or you got a non-industrial model.
Can you please be more specific on the issue you are having?
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