Question about Microsoft LifeCam NX-6000 Webcam

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No picture I installed the software. when starting it indicated there were issues of capability with vista and sent me to the internet. I instaled the windows messenger from there. When I click on the camera icon a window comes up but it will only show black no image? I want to use it with Skype

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Re: no picture

VISTA DRIVERS Sorry but I searched everywhere but it seems your product's manufacturer has no recent driver for it in Vista.

Posted on Sep 21, 2007

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My web cam is showing a black screen i dont know what to do i have windows vista

How to troubleshoot Webcams in Windows Vista?

If you are having difficulty getting the webcam to work, review the tips about using a webcam, and then follow the troubleshooting actions in this article.
  • Do not enter standby and then wake the system immediately, before the power light turns yellow. If so, the webcam may not function correctly until the computer is restarted. To avoid this issue, allow the system to fully enter standby before waking up the system.
  • If you installed the webcam separately (it did not come with your Vista PC), make sure the webcam drivers and software are compatible with Windows Vista.
  • If you are using an external webcam, make sure you install any webcam software from the CD before you plug the webcam to your computer. Without the software, the webcam may not be recognized by your computer and this can cause error messages.
  • If the display is blank, the camera may have timed out. Turn the camera on again.
  • If the camera does not display Connected to computer, disconnect and then reconnect your camera.
  • Make sure the camera is set to Digital Camera in USB Configuration when trying to download images through some software.
  • Test your webcam in a different application to confirm if the issue is specific to that application. If the webcam functions properly in a different application, then contact the manufacturer of the video software for the latest drivers and for specific troubleshooting instructions.
  • If you have an external webcam, test it on another computer. If it functions properly on a different computer that has the same operating system, then you may need to install hardware drivers for your computer to work with the webcam.
  • If an external webcam fails to work on several computers, your webcam may be defective. Contact the webcam manufacturer for specific diagnostic information and troubleshooting instructions.
  • Your webcam may not work properly across some network firewalls. If you have trouble viewing or sending video to someone on another LAN or outside the network firewall, refer to the support information for the firewall or contact a network administrator for assistance.
  • Dial-up Internet connections often lack the data transfer capacity to handle both video and voice simultaneously. A broadband Internet connection is highly recommended for video messaging. Performance varies with dial-up connections.
  • For the best webcam experience, close all other applications and background tasks, and limit your Internet browsing or streaming to preserve bandwidth.

Step 1: Close all software before starting a new webcam session
Sometimes after you finish using the webcam in a software program, the program may not properly release the webcam for other activities in other applications, or even the same application. Sometimes you cannot use the webcam because it is being accessed by another program by default. So, if you are having a problem with your webcam, close the program you are using it in and then restart the same program or open a different program.
Step 2: Restart your PC
Sometimes, closing the software application that was using the webcam is not enough. Some webcam software cannot close the webcam for other applications to use later. When this happens, the webcam cannot be used by any other application until the computer is restarted.
Step 3: Select the webcam in your video viewing software list
Make sure USB 2.0 Camera or your Webcam is selected as the video input source in the software you are trying to use. The various software programs that can use the webcam use different terms for describing a video source and the option to select it can vary. Usually, camera, webcam, or video settings can be found in the preferences or properties pages for the software that uses the webcam.
If your PC includes a TV tuner, often the TV tuner is the default video input device. So, for example, if you are using Windows Live Messenger to have a video chat with your webcam, you need to select the your Webcam as the active input device because the TV tuner is the active video input device by default.
Example: Select webcam in Windows Live Messenger
To select the webcam as the default video input device in Windows Live Messenger:
1. Open Windows Live Messenger.
2. Click the arrow icon on the Windows Live Messenger toolbar.
3. Select Tools and then Audio and Video Setup .
4. Click Next, Next, and then Next again.
5. In the "Select a Webcam you would like to use" dropdown list, select the name that corresponds to the webcam that is installed on your PC (such as USB 2.0 Camera)
6. Click Finish.

Step 4: Download the latest drivers and updates for your webcam and your video software
Some webcams may not be recognized by some software programs unless you have the most recent drivers and updates for your webcam hardware and webcam video software. Also, if the video footage from your webcam is in a format not supported by your video software, you may need a third-party plug-in or utility to view or convert the video footage to a format supported by your webcam video software.
  • If you installed the webcam separately, go to the webcam manufacturer's website and download the latest drivers, updates, plug-ins, or conversion utilities for any webcam video software. Make sure the webcam drivers and software are compatible with Windows Vista!
  • If you are having problems getting the webcam to be recognized by video playing or editing software, go the software manufacturer web site to find and install any updates or patches.
  • Check Windows Update for any Vista-related drivers that may affect your webcam and your video software. Click the Start button, All Programs , and then Windows Update
Step 5: Make sure you have the correct Vista drivers installed
If you are having problems hearing sound or using your webcam, try the following steps.
Make sure you have installed the correct Vista drivers and not the generic sound driver in Windows. If you have installed the generic sound driver, uninstall the webcam video software and download and install this Vista sound driver, and then reinstall your webcam video software.
To update Windows Vista drivers:
  • Click the Start button, All Programs , and then click Windows Update . If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Click Check for updates .
  • To see if updated drivers are available, click View available updates . Windows Update will list any updated drivers that are available for devices installed in your computer.
  • If updates are available, click the driver that you want to install, and then click Install . Follow any onscreen instructions to finish installing the available drivers.
You may need to set up the sound settings in your instant messaging program or any other video webcam software you are using with your webcam. Refer to the Help information in your webcam software.

Aug 15, 2010 | Logitech Webcam

2 Answers

When installing webcam software (Pro 9000) the setup does not recognise my IE and aborts the setup. Have IE7 working. Thanks.

Upgrade to Internet Explorer 8 and then try installing again. You can install the newer version by running windows update (browsing to with Internet Explorer). It may be an optional update, so be sure to do a "Custom" update and manually select the Internet Explorer 8 Install.

Jul 10, 2010 | Logitech QuickCam Pro 9000 Web Cam

2 Answers

Veo advanced connect compatability issue with Vista

You will have to use the original software in Compatability mode

check out the link

Sep 05, 2009 | Veo Advanced Connect Webcam

1 Answer

Lifecam nx-6000 interference

this the spec from microsoft for the nx-6000
it is not for 64-bit machine. it is fir 32-bits machine, color depth is 16.

Requires a PC that meets the requirements for and has installed one of these operating systems: • Microsoft Windows Vista or Windows XP with Service Pack 2 • Intel Pentium® III 700 MHz (Intel Pentium 4 2.4 GHz recommended) • 256 MB RAM (256 MB RAM recommended) • 300-700 MB hard drive space • Display adapter capable of 16-bit color depth or higher • 2 MB or higher video memory • Windows-compatible speakers or headphones • USB 1.1 (USB 2.0 recommended). USB port 2.0 required for 1.3 MP and above video capture resolution. System without USB 2.0 may achieve 800 x 600 pixel resolution • CD-ROM drive • Broadband internet access required; access fees may apply • Microsoft LifeCam software, version 1.3 Internet functions (post to Windows Live™ Spaces, send in e-mail, video calls), also require: Internet Explorer 6/7 browser software required for installation; 25 MB hard drive space typically required (users can maintain other default Web browsers after installation) The Microsoft LifeCam NX-6000 has basic Video & Audio Functionality with Windows Live Messenger, AOL® Instant Messenger™, Yahoo!® Messenger, Skype, and Microsoft Office Communicator

hope that helps!

please do no tforeget to rate this!!!!!!!!!!! thanks

Oct 14, 2008 | Microsoft LifeCam NX-6000 Webcam

2 Answers

Internal Error 2738

Since you are running windows vista please follow these instructions carefully.

  1. Click on "Start".
  2. Click on "All Programs".
  3. Click on "Accessories".
  4. Right click on the Command Prompt, select "run as administrator".
  5. At the prompt, type "regsvr32 vbscript.dll".
  6. You will now get a message box saying "vbscript.dll" has been registered.
  7. Reinstall QuickCam
I hope this helps. If not let us know.

Please rate my answer

Aug 15, 2008 | Logitech QuickCam Communicate STX Webcam

1 Answer

Cant run webcam for vista.

Here is the weblink for download the driver for LifeCam 1.4 32-bit and 64-bit for Windows Vista :

Note: Do not click on the link. Copy the entire weblink from "http" to ".exe" and paste it in a new Internet Explorer and hit 'Enter' to open the link.

Please select the "save" option before it prompts for download. After the download of the driver, you need to double click the file to install. Restart the notebook after the installation of the drivers to get the changes to effect.

I am sure insalling this software, should fix this issue.

Jun 08, 2008 | Microsoft LifeCam VX-1000 Webcam

2 Answers

Can't install properlly

ahem..if the parts came from an XP machine, then you are most likely up against it. Can you supply the model number of those two parts?

Feb 27, 2008 | Ezonics EZCam PRO Webcam

2 Answers

Logitech QuickCam STX vista compatibility?

when you were installing the software did a taskbar pop up appear and tell you that hardware was found, and then proceeded to install the cam and inform you that the Logitech STX is now installed and ready for use? If not then the cam may need to be tried in another usb port as of yet it has not been recognised by windows. Also if this is being used on a laptop, sometimes there is not enough power amps being sent be the usb port to recognise, again trying a different port may solve that. If all else fails re install the software again, but make sure windows is allowing the cam to work, as sometimes there is an updater programme that works in conjunction with the cam to update drivers etc, this will probably be being dissalowed by either windows or your internet security programme and any part of the software that is being blocked may be stopping your cam also.

Jun 11, 2007 | Logitech QuickCam Communicate STX Personal...

4 Answers

I'm not a blonde- but the damn GE Easycam is making me crazy.

Marueen, GE computer accessories are now sold and supported by Jasco. Their download page has drivers for your webcam; unfortunately they don?t have any Vista certified drivers. Unfortunately lots of hardware manufacturers are not creating new Vista capable drivers for older equipment and I suspect Jasco will follow the trend as well. You can try downloading the latest XP driver from their site and seeing how it works but in the long run you may just be better off getting a more mainstream product with Vista drivers. Jasco download page: Let us know if you have any other questions and please don?t forget to rate this post.

Apr 03, 2007 | GE EasyCam Webcam

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