Question about HP Scanjet 5500c Flatbed Scanner

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Scanner could not be initialized.

Scanner not found. It produced one bad picture than then said the above.

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Scanner could not be initialized ???

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Pilot de scanner mustek 1200 ub plus

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Looking remove all stored channels from scanner and start over.


Initializing the scanner will erase all programmed information and return your scanner to its original factory settings. To initialize your scanner:

- Power the scanner OFF.
- Power the scanner ON. "Multi-system Trunking Scanner" appears on the display.
- Press 0 (zero) while the above message is displayed.
- Press 1.
- Press ENT. "Initializing please stand by" appears on the display.

DO NOT power the scanner OFF until the initializing process is complete and the display shows "M000 Bank0 Ch00"

Bill B.
Listening in professionally since the 60's

Mar 22, 2011 | Radio Shack Pro-2055 Base Scanner

2 Answers

I get a error initializing scanner?


Background of issue- When 4345/M4345 boots up, amber light comes on under start button and the message "Initializing Scanner" is displayed. The unit will print but will not preform any scan functions.

Steps taken to try to resolve issue:
1. Updated firmware
2. Restored factory defaults
3. Took off cover in back of printer covering scanner controller board and reseated all cables
4. Took apart scan unit and cleaned (2)mirrors in scan head
5. Took off back cover of unit, reseated cables coming from scanner controller board
6. Ran Scanner Test, in menu (which everything functions properly)

Usually I would say scanner or controller board has failed but I had 3 M4345 come down with this issue in one week. The only resolve i've found for this issue is repetitively turning on and off the unit until it comes up without "scanner initializing" message. Once it comes up it functions 100% until the unit is turned off and issue will come back.

I'm at a loss here with so many units having same issue, open to any advice. I once took the formatter out of bad unit and put it in good one and it caused the issue in the good one but i'm double verifying this tonight. Thanks for any help.

Nov 17, 2010 | HP LaserJet 4345mfp Printer

1 Answer

I tried to scan a picture and I get a message that says the scanner can not be found or the scanner cannot be initialized.


check is your scanner already active, if it's active try to uninstall the driver first then restart the pc, than install the driver again

May 13, 2010 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

Scanner problems Its stays on Auto-Scann and buttons dont work


Resetting or initializing the scanner may clear your problem.

To RESET the scanner:

- Turn the power OFF, then turn it ON again.
- Insert a pointed object (paper clip end, ballpoint pen tip, etc.) into the RESET opening on the side of the scanner, then press and release the button inside the opening.

If the above doesn't clear the problem, try the more drastic INITIALIZE procedure. NOTE: this step will erase all data that you have programmed into the scanner and restore it to original factory settings. To INITIALIZE the unit:

- Turn the scanner OFF then ON again. The scanner briefly displays the DSP boot version, then "Welcome to Digital Trunking" displays.
- Press "0". The scanner displays "System Tests Select Test Exits if no Key Press"
- Press "1". The scanner displays "Factory Unit Erase Memory ENTER if Yes CL to Exit"
- Press ENTER. The scanner displays "Initializing Clr Main Mem V-Scan is OK Please Wait"
- Do not power the scanner OFF until INITIALIZE is complete. When the process is complete the scanner will display "M0000" on the top line and "Bank 0 Ch 0" on the bottom line.

If neither of the above steps works for scanner I recommend that you take it to your nearest Radio shack and arrange certified repairs.

Need the manual for your scanner? You can download/print it here:

http://scancat.com/OnLineHelp/OEM_Radio_Owners_Manuals/RadioShack-OlderManuals/Pro-96/pro96.pdf

For a comprehensive database of active frequencies and systems in your area, visit:

www.RadioReference.com

Bill B

Apr 21, 2010 | Radio Shack Pro-96 Scanner

1 Answer

COM1 port is not released when scanner is used over RDP


If your scanner has a twain driver, you could install drivers on the device and use Elusiva Remote Scanner from www.Elusiva.com/products/RemoteScanner

Mar 12, 2010 | Symbol Batch Barcode Scanner P360/460...

1 Answer

Printer Scanner does not produce .doc or .txt files


You can, however this is acquired at the stage just before you scan the document. You need to specify what kind of document you want as the output.

Aug 15, 2009 | Office Equipment & Supplies

2 Answers

Scanner could not be initialized on Deskjet 4180 all-in-one


Most of the time I solve this problem by cleaning the scanner. You have to clean it real good. Take out the scanner bulbs and clean underneath the bulb sockets. You may not be able to do this. You may want to call a tech.

Jun 16, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scanner doesn't scan or transmit document to pc


My printer does the same. And it's my third Canon printer and ever time when I try to scan a picture or etc. it just ends up saying that the printer can't communicate or that it's shut off. :(

Nov 14, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Hp officejet 6110


Assuming that your OS is Vista, here are the steps that may help you resolve your issue.

Oct 06, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP Solutions Center can not communicate with HP 3500c Scanner


Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.

Sep 21, 2008 | HP ScanJet 3500C Flatbed Scanner

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