Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

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Boiler U/S? Water does not heat up, and ready light does not stop flashing. Once water is heated its supposed to stay a steady green. Have traced a new element from UK company but how do I get to the Old one. Cannot see which screws to undo to allow access to the rear of the machine and into boiler/heating element. Help! Can remove all of the parts for cleaning etc but which screws do I undo to get to the back? Suppliers also need to know what shape my heating element is - round or oval and i cannot see until i get in the back of it

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Re: Boiler U/S?


Take off the water tank, you will se one screw in the chassis, look in the beenhopper and there will you see two screw, loosen this to. Open the door and look up to the right corner and left corner there will you see one screw in each corner, loose this. take of the steam knob. Take of the top.
Look at the right corner and you will see one screw that has to be loosen. If you have to change the boiler you can put a screwdriver in the hole on the right side between the top and chassis and ****, now you can lift up all and work with it on the table.

Posted on Jul 11, 2008

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2 Answers

Why does espresso maker OK light come on just 2 minuets after turning on?

Hi Rustfarmer,

Inside the machine is a high-pressure canister that is used to super heat a predefined amount of water. Once the water has come to a boil, and reached a predefined pressure (15bar) and temperature, the light comes on once the pressure switch is made.

If you have recently used the machine the canister will still be hot or if the water level is below the required minimum the time-to-ready will be greatly reduced causing the light to come on. However, if the light comes on and the water has not come to a boil, it could be due to a few reasons.

If the light comes on and temperature / pressure not reached, it could be due to

  • a faulty heating element or pressure switch,
  • a blocked (due to calcification) water tube, causing the canister to heat up and super heating what ever water is left causing the pressure switch to be made.
These machines are mostly mechanical and requires very little maintenance. The above are the most common problems experienced.

In the case of the pressure switch or heating element, I would suggest checking your warrantee and request a replacement/repair.

In the case of calcification, check the De' Longhi website for a cleaning kit to decalcify the system (Recommended method). If your machine is outside its warrantee period and you do not want to spend the bucks, you could use a home made recipe of white vinegar and water (Not recommended, it could wear down the rubber seals). Just make sure that you rinse the machine thoroughly before making the next cuppa.

Please let us know if you do not succeed and need further assistance.

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1 Answer

Won't heat up

nosolo, i descaled my machine with water and vinegar do you think i damaged my machine? I can't even get it to pump water, when i turn my machine on, it's silent, how do i descaled it again?

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1 Answer

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Run some WHITE vinegar through it, followed by plain water a few times. The heating system gets a buildup in it and requires cleaning from time to time.

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1 Answer

My machine has stopped producing hot water. The lights don't even flash to show it's heating up when I switch it on, it just goes straight to ready mode & then when I brew some coffee it comes out...

Either your coffee boiler elements are damaged or the thermostats on there are damaged or tripped, use an ohms meter to check element and thermostats.

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Remove the top panel one of the thermostats on the tank tripped, reset thermostat, and turn machine on.

Dec 25, 2009 | Rancilio Silvia Espresso Machine

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Solis palazzo espresso maker / water tank problem

Did you push the water button, before you opened the knob? When you finished descaling did the lights change? On any compact machine you need the let the pump stop on its own. Then go to the next part, rinsing. Again letting the machine stop on its own. Pump will stop and the lights will change. Once the machine has finished rinsing. You will have a steady water light and a blinking green light. Put your tank back on with fresh water, then push the water button(far right), then open the knob for water. The red light should go out, and the machine will heat again.

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1 Answer

I've owned this saeco vienne de lux for about 3

When was the last time you descaled the machine? Scale will build up inside the boiler and insulate the water from the heating elements. The thermostat is on the outside by the heating elements so it gets hot but your water is warm. There are other things but check this first.

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1 Answer

THE Machine is not heating the water.

You may have a restricted flow meter. If the flow meter does not spin when you open the steam knob the boiler won't heat. A chip of bean that got into the water receptacle and when the water tank was replaced the chip flowed to the flow meter and restricted it. Now it won't spin and the boiler won't heat.

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That is a faulty thermostat or a defective control board.

Contact Krups and have the machine replaced.

Contact - Krups International

Feb 17, 2009 | Coffee Makers & Espresso Machines

1 Answer

Yellow light comes on to heat water, but does not change to green

I would try opening and closing the disc enclosure latch-- this triggers the machine to re-read the barcode and start a new cup of beverage. If the machine perceives that water needs to be heated more, the yellow light to should flash and the cycle to green when ready. If the water is already hot enough, when you close the latch, it will flip right to green.

Give this a try.

Also see my solution to my own problem with the water reservoir:


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