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Hardware can't be recognized by windows

I just bought a lexcron aladin webcam. When i plug it on thru USB port and installed the driver from the CD included in the package, the computer did not recognize the hardware as it was indicated on device manager as a question mark. I am using Windows XP SP2. I did re-plug the device and re-install the driver, but no luck. Please help. Thanks a lot

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Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Aug 19, 2009

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My webcam is not recognized and I get a message that says that the camera is not turned on. I cannot find the device in my device manager in order to repair it and the driver. I need help! I can be...


You should first verify that the USB port can recognize a USB memory stick i.e. verify that the USB port hardware is working. If its is not, use Device Manager to reload the USB Host Adapter drivers.


If this is an external USB device (laptop or desktop) ...

the Device Manager will always locate the camera, if only as an Other Device or sometimes with the wrong driver in another device class. One possibility, if the host PC is a laptop, is check the Power Scheme. Set this to Always On, as this is supposed to (but not always..) stop Windows from turning off external interfaces (such as USB) to conserve power.

Check if the camera will appear in Device Manager on another PC. This will verify that the camera hardware is functional.

If this is a laptop built-in WebCam, it will usually appear in Device Manager under Imaging Devices. If it does not, I'd suspect that the camera hardware has a problem.

Let's assume that this is an external USB Camera. When the camera driver is loaded, the driver INF file is copied to a new file

C:\Windows\inf\oem.inf where is an arbitrary number.

When you plug in the camera, Windows PlugandPlay looks in C:\Windows\inf for the correct driver to assign to the device.

Windows can get confused about drivers, esspecially if you have attempted to reload the driver, or load a newer version.

If you do a search for all C:\Windows\inf\oem*.inf containing "Toshiba" or "WebCam" you should be able to locate one or more oem*.inf files that is the installed driver for your webcam.

Lets say this file is oem31.inf Delete this file and also oem31.pnf if its present.

This removes the last driver that was installed. Now, run Device Manager, and plug in the camera. If Device Manager can locate the camera (as an Other Device to start with), you should be able to reload the correct driver, either from the installed driver directory (if there is one) or from you camera CD.

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I have windows XP. I bought a logitech quickam.


plug the web cam
insert your cd drive
go to control Panel
Add remove Hardware
click next
check yes I have Already connected the hardware.
click add new hardware device.
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http://www.p4c.philips.com/files/s/spc700nc_37/spc700nc_37_dwv_eng.exe
Sergio
Todo: Check USB port
Howto:
061027085005_16154.png Refit the USB cable into the port.
061027085005_16154.png Plug the webcam into another USB port.
061027085005_16154.png Use an external powered USB-Hub. Some USB ports on computers do not have enough power to feed USB devices (this mostly occurs with laptops).
061027085005_16154.png Try to install the webcam on another computer.
Todo: Update your computer
HowTo: Update the USB driver in Windows

USB driver update in
WindowsXP
061027085005_16154.png Click Start -> Control Panel -> System
061027085005_16154.png Click the tab Hardware and then click on Device manager
061027085005_16154.png Click at the bottom of the tree on the + sign before Universal Serial Bus controllers
061027085005_16154.png Select the first entry, right mouse click and click on Update driver...
060905164742_15580.png
061027085005_16154.png Follow the steps to update the USB driver
Windows2000
061027085005_16154.png Click Start -> Settings -> Control Panel -> System
061027085005_16154.png Click the tab Hardware and then click on Device manager
061027085005_16154.png At the bottom of the tree click on the + sign before Universal Serial Bus controllers
061027085005_16154.png Click on General USB Hub, right mouse click and click on Properties
060905165437_15581.png
061027085005_16154.png Click on the tab Driver and click on the button Update Driver.
061027085005_16154.png Follow the steps to update the USB driver
Todo: (re)install the latest driver
HowTo:
061027085005_16154.png Deinstall any webcam driver (Philips drivers or webcam drivers from other brands you might have installed in the past)
061027085005_16154.png Cleanup the computer with for instance CCleaner (select Issues (1) and click Scan for Issues(2). Fix issues if necessary)
070410164716_18420.png

061027085005_16154.png Download and install the latest driver.

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