Printer is refusing to print colour, with full colour ink tank.
The colour and black ink tanks are both full (brand new) and when the printer prints, it ignores the colour except for a faint green and yellow tinge.
Also, everything printed has white lines through it.
When I used the Nozzle Check function, it printed out the test sheet with only faint black, none of the colours came out.
The printer is only four years old, and a Canon model.
Is there any way I can fix it without having to pay a professional? I have tried all the maintinence functions under the printer preferences.
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Yeah, me too. I fiddled with cycling the power, removing and reinserting the tank, doing maintenance tasks like cleaning the jets, yadda, yadda, no dice. New full Canon tank displays empty. Boo.
I figured "What the heck, I'll try printing anyway" and sent a test page on plain paper. It warned me the tank was empty, then did a bunch of those cartridge moves it likes to do (you hear the carriage moving around cleaning or something). After like 90? seconds of cleaning noises, it figured out that the tank was full, the status went to full, and it printed the page fine.
Assuming that you are using original Canon cartridges or a brand of Compatibles that you have used before.
If print results are blurred, colors are faded or not printed correctly, the pint head nozzles are probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the Print Head. You may have to do this 2 or 3 times. If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head may improve print quality. Caution Do not rinse or wipe the Print Head and ink tanks. This can cause trouble with the Print Head and ink tanks. Note Before performing maintenance Open the Top Cover and make sure that all lamps on the ink tanks are lit red. If not, see Checking the Ink Status and take an appropriate action. Increasing the print quality in the printer driver settings may improve the print result.
One tank is reserved for colour printing and the other one is for grayscale printing ( Black and white). Watch out as when you run out of ink and you keep trying to print a document with empty tank cartridge it will cause your print head to go bad. The cost of a new canon print head is the same as the cost of a new printer. Canon over priced the print head.
exchanged the black cartridge (57): the printer told me there was a problem with it, that I should remove it and re-insert it. I did, the ink button still blicks. After several efforts the printer started to work again, printed one document and then told me there was a problem with the colour cartridge. I removed it, re-inserted it several times. Finally a test page was printed - everything was okay.
Then the printer refused to print anything - the yellow LED lamp blicks continuously. Have turned the printer on and off, have also shut down the computer and re-started.
The only thing that will work now is the black cartridge, if I remove the colour one.
On some printers, probably including yours, the black ink will be taken from the reserves in your colour cartridge unless you specifically tell it to do a black and white print on each document, regardless of whether it's printing black exclusively. I wouldn't worry, the black ink in it's own cartridge can also be used for colour photos etc with no detrimental effects.