Question about Brother MFC-620CN All-In-One InkJet Printer
NOT PRINTING MAGENTA ON TEST PAGE
Did you use third party ink? Insert a genuine (original) brother ink cart and do the cleaning twice. there should be magenta again. If there is no magenta after that, this could be either because of air in the system (thats why you should do the cleaning twice!) or the nozzels are clogged (and cant be cleaned anymore).
Posted on Sep 16, 2007
Tips for a great answer:
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1. Press Menu to open the MENUS.
2. Press to highlight DIAGNOSTICS, and then press .
3. Press to highlight PQ TROUBLESHOOTING, and then press .
The message PRINTING... PQ TROUBLESHOOTING appears on the control-panel display until the
printer finishes printing the PQ troubleshooting pages. The printer returns to the Ready state after
printing the PQ troubleshooting pages.
the pages it produces are individual colors, black, magenta, yellow and cyan and a white page and a config sheet.If the defect is on all pages then it might be a bad transfer belt. If it is only on one of the color pages, that will tell you which cartridge is bad.
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