Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Sep 11, 2007
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I have an od code on my washer ??

I have an od code on my washer. It won't run this was. If I pull the power cord and then plug it back in -- the code goes away and the washer runs fine. I think the code means open door. But it is not open. Is there any way that this can be repaired. Thanks

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  • Master 625 Answers
  • Posted on Sep 12, 2007
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Joined: Sep 12, 2006
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User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.

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If the washer won't start, the user control and display board may be defective. Check for power to the washer first.
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Maytag's service center emailed me back saying that I needed to purchase a magnet for the right side of the lid, even after I sent them photos of the lid. There is no magnet on the right side, so don't be fooled! The lid comes apart fairly easily. First, with a screwdriver, apply a little downward pressure and pry out the center liquid/powder holder. It is hinged on the bottom and will come right out. Next, pull out on the bottom corners and the lid liner will come straight down. Now you can verify that the magnet (on the left side!) is there and seated correctly. If that is the case, go ahead and reassemble. Unplug the washer. Lift up the top portion of the washer (at the crease). You may need a screwdriver to pry up on it. I didn't. I just pulled up on it. It comes up fairly easily. Now you can see the locks, mounted with one bolt on either side. Inspect the wiring for any wear or damage. Next, remove the locks one at a time, unhook the wire connector and plug them back in. Reassemble. Leave the lid up (not sure if it matters, but I did) and plug the washer back in. That's all I did and it worked! The "od" alarm didn't come back.
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