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I'm using rogers as my ISP. my rogers modem is connected to symantec gateway security 360 switch which is connected to D-link switch. i am connected to the symantec switch, and have internet connection, but my friend who is on the d-link switch cannot get internet access. we have a DHCP rule to set as 192.168.0.2 - 192.168.0.67. But for some reason i have an ip address of 99.253.8.103 the external ip of rogers. all cables and power are correctly done. any idea how to fix this ? - thanks in advance.

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Hummm
it may be a pretty simple fix.

Connect the modem from rogers to the WAN port not to the switch port of the symantec gateway

connect the DLink switch to a switch port on the switch part of the getway and both of you should be able to get an internal IP

Posted on Apr 13, 2009

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1. check your netwok calble properly
2. check your router internet connection
3. follow these steps

Accessing network settings loadTOCNode(2, 'moreinformation'); To access the Network Settings area, follow the steps for the version of the Xbox 360 Dashboard that you are using.

New Xbox Experience Dashboard:
  1. From the Xbox 360 Dashboard, select System Settings in the My Xbox area.
  2. Select Network Settings.
  3. Select Configure Network.
Legacy Xbox 360 Dashboard:
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After you select either Configure Network or Edit Settings, you will be on the Basic Settings tab, which contains your IP and DNS settings. When you select the IP Settings block, you are prompted to select an Automatic or Manual configuration. If you select Automatic, the Xbox 360 console will try to automatically determine your IP settings from your network or from your modem or Internet service provider (ISP). This option is recommended for most users.

You may have to or prefer to manually configure the IP settings, especially when a static IP address is used. This is necessary only if your ISP has issued a static IP address, or if you have configured the router to issue static IPs (and DHCP is not used). To manually configure the settings, select Manual, and then enter the IP Address, Subnet Mask, and Gateway by using the keyboard on the screen. When the information is complete, select Done.
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You may have to or prefer to manually configure the DNS settings, especially in scenarios in which a static IP address is used or where DHCP is not available or not offered by the ISP. To manually configure the settings, select Manual, and then enter the primary and secondary DNS server names by using the keyboard on the screen. When the information is complete, select Done. Note You do not have to enter a secondary DNS server to connect to Xbox LIVE. A secondary DNS server is required only if the primary DNS server has technical problems.
Wireless settings loadTOCNode(2, 'moreinformation'); To configure your Xbox 360 console to connect to your wireless network by using an Xbox 360 Wireless Adapter, follow these steps:
  1. Access Network Settings .
  2. On the Basic Settings tab, select Wireless Settings.

    Note If the wireless settings area does not appear or is unavailable, click the following article number to view the article in the Microsoft Knowledge Base: 909333 (http://support.microsoft.com/kb/909333/ ) While attempting to view the settings for a wireless network connection, all the wireless functions appear to be disabled in the Xbox Dashboard
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New Xbox Experience (NXE) Dashboard:
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    • Press the Xbox Guide button on your controller to open the Xbox Guide, scroll to the right to access Settings, and then select System Settings from the list of options.
    • Select the My Xbox channel, and then scroll to the right to select System Settings.
  2. Select Network Settings.
  3. Select Configure Network.
  4. On the Additional Settings tab, select PPPoE Settings.
  5. Use the keyboard on the screen to enter the PPPoE information that was provided by your ISP.
  6. Select Done.
  7. Select Back to return to the main Network Settings area.
  8. Select Test Xbox LIVE Connection to restart the test with the new PPPoE settings that you have configured.
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Trying to connect two PC's to a Netgear FE108 switcher and a Thompson cable modem. Modem is connected to "Uplink" port on switcher. Normal/Uplink switch on switcher is set to "Uplink" Can connect one PC if...


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Assuming your ISP lets you have multiple PC's(IP's) then you'll have to use the IP space provided by your ISP. The default gateway would also be provided by your ISP.


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Shared connection with a modem and a router
1. Turn the modem off, and then turn it back on. Then turn the router power off, and then turn it back on. This is also known as power cycling the modem and the router.

Power cycle the modem first, and then power cycle the router. To power cycle these devices, you should follow your manufacturer’s specific instructions. Here are some general steps:
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b. Leave the device unplugged for 15 to 30 seconds.
c. Reattach the power supply to the modem by following the device manufacturer’s instructions.
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2. Verify that there is network activity by looking for the sequence of blinking lights on your gateway that generally indicate Wide Area Network (WAN), Local Area Network (LAN), and connected power status.
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1. Verify that you can surf the Internet from your PC. If you cannot surf the Internet, there is probably a problem with your Internet connection. Contact your ISP for support.

If you are using a USB modem to connect to the Internet, the modem will be listed in the "Dial-up" window as the connecter that you are sharing and that you have configured. To verify that Internet Connection Sharing configured it correctly, use the following steps:
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3. On the computer, click Start, click Run, type ncpa.cpl, and then click OK.
4. On the View menu, click Tiles.
5. If the connection is listed as Firewalled, the firewall may have to be configured. See your firewall documentation.
6. Enter manual settings in the Xbox 360 Dashboard for IP address, subnet mask, DNS address and gateway and test the connection: To edit the settings:
a. In the Xbox 360 dashboard, move to the System section.
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d. Enter the following:
• IP Address : 192.168.0.2
• Subnet mask : 255.255.255.0
• Default Gateway : 192.168.0.1
• DNS server (Primary): 192.168.0.1
• DNS server (Secondary): 192.168.0.1Xbox 360: Test Xbox LIVE connection fails at IP address

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1 Answer

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THINGS TO TRY loadTOCNode(1, 'whattotry'); Direct connection with a modem only loadTOCNode(3, 'whattotry'); 1. If you are connecting to Xbox Live by using a modem that is connected directly into your broadband socket, your IP address settings are obtained from your ISP. Set your IP address in Network Settings to Automatic. 2. If you use a static IP address that you obtained from your ISP, you must manually enter this address in the Dashboard. Contact your ISP for their static IP address if you do not know it. If the IP is not static, continue with the rest of the troubleshooting. 3. Power cycle the modem. 4. If your ISP requires PPPoE settings, verify that you have entered them correctly. 5. If your ISP does not use PPPoE authentication, do not use these fields in the Dashboard. Shared connection with a modem and a router loadTOCNode(3, 'whattotry'); 1. Power cycle both the modem and the router. 2. Try connecting the Xbox 360 console to Xbox Live by using the modem only. This eliminates any configuration problems on the router. • If this setup works without the router, there is a configuration issue with the router. See the router's documentation or contact the technical support group. 3. Verify that your router's DHCP service has been enabled. See the router's documentation or contact the technical support group. 4. The IP address that you entered in the Network Settings area of the Xbox Dashboard may be incorrect. Set your IP settings to Automatic. 5. If your ISP requires PPPoE settings, try to connect with only the modem after you enter the PPPoE settings in Network Settings. • If you can connect, see your router documentation to configure the PPPoE settings correctly on the router. 6. If you are receiving an IP conflict error in the More Info section, turn off all the devices on the network. Try to connect with only the modem and Xbox 360 console connected. • If this works, there is a configuration issue on the routers DHCP server. See the router's documentation or contact the technical support group. Shared connection with a gateway device (combined modem and router) loadTOCNode(3, 'whattotry'); 1. Make sure that the device is turned on. 2. Verify that there is activity with the blinking lights sequence WAN, ADSL, and Internet connected power. Note These names will vary from model to model. 3. Power cycle the gateway device. 4. The IP address that you entered in to the Network Settings area of the Xbox Dashboard may be incorrect. Set your IP settings to Automatic. 5. If you are receiving an IP conflict error in the More Info section, turn off all the other devices on the network. Try to connect with only the Xbox 360 console on the network. • If this test works, there is a configuration issue on the gateway DHCP server. See the router's documentation or contact the technical support group. Shared connection with Microsoft Windows Internet Connection Sharing loadTOCNode(3, 'whattotry'); 1. Verify that you can browse the Internet. If you cannot browse the Internet, Internet Connection Sharing is not configured correctly. 2. Power cycle the modem. If the modem does not have an on and off switch, unplug the modem from the power outlet. You cannot follow this step if you are using a USB modem. Instead, go to the next step. You must follow this step if you are switching the modem between the Xbox 360 console and a computer. 3. On the computer, click Start, click Run, type ncpa.cpl, and then click OK. 4. On the View menu, click Tiles. 5. If the connection is listed as Firewalled, the firewall may have to be configured. See your firewall documentation. 6. Enter manual settings in the Dashboard for IP address, subnet mask, DNS address and gateway: • IP Address : 192.168.0.2 • Subnet mask : 255.255.255.0 • Default Gateway : 192.168.0.1 • DNS server (Primary): 192.168.0.1 • DNS server (Secondary): 192.168.0.1If none of this works you might be banned. If you modded your xbox360 or for downloading game saves from the internet to boost you gamer score. You might be banned!

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