Question about HP Compaq Presario SR1620NX (SR1620NXEG733AA) PC Desktop

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I cannot install SP37394(Need this to upgrade to XP SP3 on my HP)

SP37394: I try to install and it says my system does not have the minimum requirements installed. (Same as above, but Wes38x who answered unfortunately didn't address installing SP37394)

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  • mrcoaster Apr 13, 2009

    I did not get that error message and I have 2 gig of RAM. Thanks.



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Do you have this happen to you?
"A problem has been detected and Windows has been shut down to prevent damage to your computer...
Also how much ram do you have?

Posted on Apr 13, 2009

  • Mark Gough Apr 13, 2009

    straight from hp concerning your computer

    Step 1: Do you need to update?

    Release Date: 2008-05-19 Version: 1.0


    Microsoft Windows XP SP3 Upgrade Utility prevents continuous system restarts or "Stop: 0x0000007E" errors after upgrading to Windows XP SP3 on systems with AMD processors.


    Prevents a condition from occurring that causes continuous system restarts or "Stop: 0x0000007E" errors after upgrading to Microsoft Windows XP Service Pack 3 on systems with an AMD processor.

    Example:"A problem has been detected and Windows has been shut down to prevent damage to your computer...

    Step 2: Does your system meet the following?

    Operating system(s): Microsoft Windows XP, Microsoft Windows XP Professional, Microsoft Windows XP Media Center, Microsoft Windows XP Home Edition

    Download file size: 1.85M

    System Requirements

  • You must be logged on as an administrator to install this update.

  • You must own an HP Pavilion, Presario or Media Center with Windows XP and an AMD processor.

  • You must install this update prior to applying Windows XP SP3 update.

  • Mark Gough Apr 13, 2009

    If you have not had this error then you do not need the update.

  • ×


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    Tried to install sp37394 on my HP amd processor


    You can try installing SP3 in safe mode, so that It doesn't conflict with any application software.
    It should get installed successfully and problems should be fixed.
    (Restart PC and keep tapping F8 to get advanced menu options and choose safe mode from there)
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    Windows XP Pro SP3 will not boot normal mode

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    HP site said load XP SP3 upgrade Utility for system with AMD Processors. When I load this Utility and check for It is showing message Your system does not meet minimum requirements for this update. Update...

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    I would use windows update on your start menu, take all the recommended updates, generally once the updates required for service pack 3 are installed , then the next time you run windows update it will look for the next set of updates. sometimes it takes 2 or 3 update sessions to get the one you want if you havent updated your computer in some time..

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    SP3 nightmare install

    This should help you also

    On March 6, 2008 Microsoft released Service Pack 3 (SP3) for Windows XP. Service Pack 3 contains all of the important Windows updates from previous service packs as well as additional updates that were released after Service Pack 2. To install Windows XP Service Pack 3 from the Internet on a home desktop computer use the Windows Update feature. CAUTION: If you have an HP Pavilion, HP Media Center or Compaq Presario desktop computer that has an AMD processor, your PC might encounter a startup problem after installing SP3 (or SP3 will not download from Windows Update). Before attempting to install SP3, install sp37394 - Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors . For more information, the following support articles from the Microsoft Web site can help: 322389 - How to obtain the latest Windows XP service pack (in English) 936929 - Release notes for Windows XP Service Pack 3 (in English) NOTE: One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.

    Jan 25, 2009 | HP Compaq Presario SR1620NX...

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