I have the VTech 5.8 GHz Cordless phone and there is constant static when in use. I have to stand right by the base to be able to have a conversation. I've used a DSL line filter but noticed no difference. I have electrical appliances so I'm guessing there is interference there. Should I move the base to a remote bedroom where there are fewer electrical devices?
recently bought a Uniden 8955 5.8Ghz cordless phone and the reception is truly terrible. Even messages on the answering machine are indecipherable. We have tried turning off every appliance in the house, and the statc is always there. Is it just a poor product?
VTech products are generally poorly designed and manufactured. You can probably notice the FCC Warnings on the device that say that you must accept all interference that you may recieve while in use. Go out, splurge a little, and find a telephone made by a well known company like Panasonic, Sony, etc.
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What frequency are the phones working on? Older phones used the 2.8 GHz range, later they used 5.2 GHz, and later still 900 MHz. The reason for the changes was because they found out that wireless routers operated in the 2.8/5.2 Ghz bands and interfered with the phones operations. If you find that you have this interferences, try to locate the base unit somewhere that is not in line with the router location so as not to get in the way of the phone communicating to its base. Otherwise, you may just have to upgrade the phones.
I have found that dimmer switches might be the cause your problem. If you have any around the house you may want to change them to a regular switch.
To test to see if this is the cause, turn all your dimmer switches completely off (not just turned down). See if it clears your static issue.
FIRST YOU MUST DETERMINE IF THERE IS STATIC ON YOUR PHONE LINE. EVEN WITH DSL THERE CAN BE STATIC EVEN IF THE INTERNET IS WORKING. IF YOU HAVE A CORDED PHONE TAKE IT OUT TO THE PHONE INTERFACE BOX AND OPEN THE BOX / THERE SHOULD BE A PLACE YOU CAN UNPLUG YOUR WIRING FROM THE PHONE COMPANY. PLUG YOUR PHONE INTO WHERE YOU UNPLUGGED THE WIRING AND SEE IF YOU HAVE STATIC THERE. IF YOU STILL HEAR STATIC IT IS THE PHONE COMPANY'S PROBLEM.
SOMETIMES UNPLUGGING FROM BOTH THE PHONE LINE AND THE POWER SOURCE AND REMOVING THE BATTERIES WILL CORRECT SOME PROBLEMS. FOR SECOND PHONES ON A SYSTEM THEY MUST BE REGISTERED TO THE BASE. ONCE IT IS REGISTERED IT SHOULD SHOW A NUMBER IN CORNER OF SCREEN (2)
THE MANUAL SHOULD TELL YOU HOW TO REGISTER SETS. IF YOU HAVE LOST YOUR MANUAL SEE IF YOU CAN DOWNLOAD ONE FROM THE WEB SITE OR CALL VTECH 1-800-595-9511
You are pretty close to the solution. The problem is the charge detection in the handset. All handsets on a cordless phone detect the battery level with an hexadecimal value in the memory. Each hex value equal a volt value of the battery. EX: 3.5v = 9B 3.6v = 9C 3.7v =9D etc... The problem is the hex value in your defective handset are all mess up. So 9B is not 3.5v anymore. Then your handset could last 1hr after foul charge or doesn't alert you before the phone goes dead due to low BAtt.
DSL line. Possible that filters are not plugged in.
When DSL service is being used on your line, filters must be installed at every jack that is in use. The DSL signal can cause static/noise, squealing (similar to fax tones) and other issues on your line. (ex. Caller ID problems).
In order to avoid having this issue, the service provider gives DSL filters to all customers when they sign up for service. These microfilters must be used because they allow your phones to work properly by blocking the high frequency DSL signals from being transmitted through the telephones. DSL filters should be plugged into EVERY phone jack that has a phone. If you are not using the filters provided by the telephone company, this will cause static/noise and possibly Caller ID issues on your phones that are plugged into jacks without filters. Please contact your service provider for filter information and proper installation.
Other 2.4 GHz products. Other products that use the 2.4 GHz band can interfere with the use of this phone. Items include: Radio towers, pager towers, cell phones, other 2.4GHz cordless phones and 2.4 GHz intercoms or monitors. If any of these items are in the area, they can interfere with the performance of this phone; try relocating the phone.
Other 5.8 GHz products. Other products that use the 5.8 GHz band such as home networking (wireless modems) other 5.8 GHz cordless products (phones etc.) can interfere with the use of this phone. Try relocating the phone.
Interference from microwave. Microwaves work on the same frequencies as the 2.4 GHz phones. If the unit is on when the microwave is running, it is normal to experience static at that time. Do not plug this phone in the same outlet or near the microwave.
Environmental. Normal radio operation. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, there is nothing wrong with the phone. Try channing channels.
Surge protector or modem. Unplug modem or surge protector that is connected to the unit.
Building structure limits range.
Relocate telephone base near window when using telephone outside.
Base unit located in basement or other low area.
Relocate telephone base to higher location. The unit will get better reception if it is not located in a low area.
Video displays, television sets and personal computers may cause interference.
Video displays, television sets and personal computers can cause interference on this phone. Please relocate the phone to an AC outlet were there is no major appliance plugged in. If the base is near any of the above mentioned, locate the base to another room.
Possible telephone line/service problem.
Try using your equipment at a different location (i.e. friend or neighbors). If the unit functions properly in the new location, contact your local telephone company for assistance; additional charges to be incurred by customer may apply.