Cell Phones Logo

Related Topics:

Posted on Apr 13, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a Samsung 550 JetSet phone. This afternoon the battery was low, but not dead, so I plugged it in to recharge. When I did so, the screen went black, and the following message appeared: ============================================= USB Download Mode ============================================= The phone cannot be turned off, and no combination of keystrokes does anything to change it. I have removed the battery for over one hour. When I replace it, upon pressing power on, the message reappears. Removing the battery is the only way to turn it off. I do not have a home telephone and thus cannot call Cricket, my service provider. Nearest service center 35 minutes away and closed until tomorrow. Does anyone know of a master reset button, or any other thing I could try? Since I do not even have a USB Download cord, I am unable to plug one in to see if I can resolve the issue that way. I am desperate!

  • mamower Apr 13, 2009

    So what would be a next step? How can I turn phone on? Where would I get codes, and who would I be paying?

  • mamower Apr 13, 2009

    One suggestion was that there are codes to reset phone, but that phone must be on to do so.....Thus I am still stuck. Please Help?

×

2 Answers

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 1,197 Answers
  • Posted on Apr 13, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Apr 06, 2009
Answers
1197
Questions
1
Helped
414201
Points
4380

Even i had the same problem....

there are actually three solutions for this

I took the batteryout and back in (to make it turn off) then hit "clear" twice, held the "9"button down and hit the button to turn it on and it did work like a charm for me from then on....

but if that doesnt work.... u gotta put the fone in freezer for a while... (iam not joking)
it barely comes alive for a few minutes so that u can retrieve ur phone datas
and again goes back to this mode....
check the following link where they ve specified this

http://www.2thumbswap.com/reviews/Samsung/scha310/index.html


one more suggestion in that site was to get the phone to the service provider and have it flashed free of charge.... but then considering the shop is out till tomorrow... u better try the first option i provided....

hope this helps

if u found it useful do rate me

thank you
all the best with ur phone
have a nice day

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 297 Answers
  • Posted on Apr 13, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Jan 08, 2009
Answers
297
Questions
3
Helped
106331
Points
964

Your phones software is crapped up. You got to reinstall/flash the software again to get it right. There are codes for resetting the phone, but that can be done only when the phone is on. Its may cost around $15 for flashing the software in your phone.

Thank you!
Sabharish

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

All of a sudden screen went blank charger is plugged in not charging.please help me

Most likely, your rechargeable battery went dead. Replace the battery, charge it fully overnight, and the phone should be fine again.
0helpful
1answer

Samsung s5570 is stuck on the samsung logo i want to know if it fixable

My handset ran out of charge and when i had recharged it and tried to power up my phone, it went to the flashing samsung logo and wont go past it. I tried taking the battery out for an hour, replaced it and powered on again and its still sticking at the samsung logo. Can it be fixed. help me sir.....
0helpful
1answer

HTC evo went dead. Battery does not seem to charge when plugged in and does not start. Removing battery and insterting did not help. Cant do a reset since the thing will not start

Mine did the same thing I think the protection on the phone to shut it off when it reaches low lvl did not work I had to put my battery in my hero to get it recharged so there must be a flaw with the phone charging a completely dead battery maybe it has to have enough juice to know it has a battery in it ......
8helpful
3answers

Charging paused. Battery temp. too high or too low

In my technical experience
this occurs mainly in the samsung mobile phone

it is not because of your battery.it is because one of your ic chip is being damaged......you need replace it.you can touch the phone internal chip and see which one of the chip is getting more heated up..you need to replace it..can you please tell me your model no.?so i may help you in chip replacement.
1helpful
1answer

Samsung Blackjack II battery went completely dead and now the phone will not recharge. When plugged in, green recharge light will not come on.

Issue with either battery, charging port on phone, or charger. Attempt replacement of charger or different outlet first. Then battery replacement, about $50. Then phone replacement (hope you're eligible for warranty or have insurance if you don't want to upgrade).
0helpful
1answer

Samsung JetSet absolutely frozen.

Go to your nearest Samsung JetSet service center, and
have it checked.
0helpful
1answer

Low Battery, Connected car charger, now is dead

May be the battery won't have charge, keep 1 or 2 hrs continues charges, and if it is not working then you have to replace the battery set full.
0helpful
1answer

The phone became dead, recharging led does not light up.

On following the steps as stated in my problem text. I kept the phone idle for 2 hours, then I pressed the "ON" button, the screen lighted up and then went "off" again. I again pressed the "ON" button, the screen lightened up and the windows setup completeded in 2-3 minutes. The phone started to work. I think the phone got hanged since the battry went too low. Now it is working OK. I will always keep the battry charged.

I thank you and all your team mates for all the assistance you have extended in solving my problem. I am grateful that your site gives ample knowledge to sort such problems by the user.
Once again thanks a lot,
Regards
John
Not finding what you are looking for?

52 views

Ask a Question

Usually answered in minutes!

Top Samsung Cell Phones Experts

Ronny Bennett Sr.
Ronny Bennett Sr.

Level 3 Expert

6988 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Samsung Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...