Question about Lexmark X2650 All-In-One InkJet Printer

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Print cartridge missing

I install my new printer, when i try to print it says'' Print Cartridge Missing''

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  • 228 Answers

Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier.

Next, try this printer self-test by following the steps given below:

1. Please turn OFF the printer.
2. Press and hold the "Color copy" button.
3. Now, turn ON the printer.
4. Once you see "0" on the display, release the "Color copy" button.
5. Press the Up arrow button until "2"appears on the display.
6. Press the "Black copy" button to start the self test. Once the page has printed, the printer will stop printing.

The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed by itself. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let me know.


If the self-test prints, but has lines or smudges or other print quality issues, let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Posted on Apr 14, 2009

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1 Answer

I have just installed a new black cartridge and when I try to print the printer says 'left cartridge missing'. It is not missing and is installed correctly. If I override the command the print


Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier and please try to print a printer self test.
Good Luck!!!!

Feb 19, 2013 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I have a lexmark x1240 and just installed a new cartridge. I keep getting an error message that says " print cartridge missing" install print cartridge even though both cartridges are in the printer.


If you insert the old cartridge, does it recognize it? If it does, then it's a problem with the new cartridge. Try to check if you already have taken out the protective tapes out of the cartridge.

If it still doesn't recognize the old cartridge, then it's a problem with the printer.

Nov 29, 2012 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

INkCartrige error 50c. Will not print. Display this note each time I try to make copy or print from computer.


Hi there

You should always mention the printer model as well as what operating system you use.

This is what i found on LEXMARK's website about your error, and it seems you have one or 2 faulty cartridges, or you are using compatible cartridges instead of Lexmark Originals:

Problem Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.

  2. Plug in your All-in-One again and turn it on.

  3. Uninstall and then reinstall your cartridges.

  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.

  2. Use both hands to lift up the scanner unit until the scanner support holds it open.

  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

  4. Remove the color print cartridge.

  5. Lower the scanner unit until it is completely closed.

  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.

  7. Reinstall the color cartridge and remove the black print cartridge.

  8. Lower the scanner unit until it is completely closed.

  9. If the error message occurs again, replace the color cartridge.

  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.

  11. Lower the scanner unit until it is completely closed.

  12. If you receive the error message again, replace both cartridges.
Hope it helps

Andre

Sep 08, 2011 | Lexmark Office Equipment & Supplies

1 Answer

I get a cartridge missing message in a Dell 810 printer


I am having the exact same problem. Just got my cartridge refilled, and whenever I hit the print command, I keep getting the message "printer cartridge missing." It's obviously there! gaahhh, so annoying! I hate dell.

May 09, 2010 | Dell 810 All-In-One InkJet Printer

1 Answer

Colors are blurred and printing offline. colors arent showing up. all toners are new. reset the default setting, and aligned but still doing same thing


hello , I may try doing a printer reconfiguration page or page alignment again.

working properly. Press ✔. Press 􀀙 until INFORMATION is highlighted.
Press ✔. Press 􀀙 until PRINT CONFIGURATION is highlighted. Press ✔ to
print the page. If the configuration page does not print, consult the CD User Guide for more info on task.

hope this solves it. if not,

you may try this :

Incorrect shade

The sealing tape has not been removed from
the print cartridge.

Remove the sealing tape from the print
cartridge for the color that is missing. See
Changing print cartridges.

Inconsistent colors after installing a print cartridge

The sealing tape has not been removed from
the print cartridge.
Remove the sealing tape from the print
cartridge for the color that is missing. See
Changing print cartridges.

Another print cartridge may be low. Check the supplies gauge on the control panel
or print a supplies status page. See Printer
information pages.

Print cartridges may be improperly installed. Verify that each print cartridge is installed properly

please give use more info to the problem if it still persists and we can try and pinpoint further

Mar 27, 2010 | HP LaserJet 4600dn Color Printer

1 Answer

Cartridge Error 50C consult user guide. I


Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Nov 10, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Dell 720 won't print color, color ink cartridge missing


check to see if the color cartridge has the plastic tab on the cartridge. Remove and reinsert cartridge.

Sep 13, 2009 | Dell Inkjet 720 Printer

2 Answers

Colour cartridge missing but I only want to print


No you cannot. Each one of your cartridges is smart chipped. When this cartridge registers as empty it acts as an on/off switch thus turning the printer off.'

You need to replace the empty cartridge in order to print.

Go printer settings and check option to print only black.

Jul 30, 2009 | HP Photosmart 3210 Printer

2 Answers

Printer won't print-says color cartridge is missing and it is there


Just a shot in the dark, was it a refilled ink cartridge. I know HP has a problem detecting the remanufactured cartridges from time to time. And too, if it is not refilled cartridge perhaps you just have a bad cartridge.
Oh, of course Julie remembered to pull the tape off of the bottom of the ink cartridge, correct?
Hope this did some good, please leave rating,
thank you kindly.

Apr 27, 2009 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Light is flashing


check cartridge compatibility first:- HP Deskjet 810c HP15................black cartridge compatibility HP 23 ....................colour cartridge compatibility Issue ---A print cartridge is missing. Solution Install the missing cartridge. Issue --The printer detects a faulty, incompatible, or improperly installed print cartridge. Solution 1. Open the top cover of the printer. 2. Make sure the correct print cartridges are installed. Click here to go to the printer/cartridge compatibility chart. 3. Replace or reinstall the print cartridges. 4. Close the top cover of the printer. Issue ---The print cartridge contacts are dirty and the printer does not recognize the print cartridge. Solution Clean the contact points on the cartridges with a dry, lint-free cloth. 1. Open the top cover of the printer. 2. Remove the print cartridges. 3. Clean the copper-colored contact points on the cartridges with a dry, lint-free cloth. NOTE: Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. 4. Use a dry, lint-free cloth to remove the moisture from the contacts. 5. Insert the cartridges back into the printer. 6. Close the top cover. 7. Try printing again.

Sep 11, 2007 | HP DeskJet 810c InkJet Printer

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