Question about Acer Aspire 5100 Notebook

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Wont boot up, stays on black screen with flashing "_" sign

My laptop wont boot up. I was playing music in Media Player and suddenly a blue screen with text came up for one second, then it went off. I turned it back on and as soon as it got to desktop and froze forcing me to hard shutdown. From then on it only gets past the very first Acer load-up screen (the one where you can press f2 to change the setup) and it just stays constantly on the black screen afterwards with the "_" sign flashing in the top left hand corner. I can get into the screen to put it in safe mode and ive set the setup to default settings... please help...

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  • dangalad Apr 13, 2009

    Sorry, I must have mistyped, that should be I cant get into the setup screen that allows me into safe mode. I have a fair deal of my hard drive backed up from a while back, but Id like to know if there is another way to get the last of them backed up. Also there are also two noteable problems, Im on holiday in the U.S. for the next month, and I dont have the recovery disks (would any windows recovery disk do/if so how do I get one), second is that the disk tray button doesn't work - ever since I got it, It only ejects when I select eject from the menu when I right click on the CD Drive in My Computer.



    Thanks in advance for all your help...

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  • 31 Answers

The OS probably has a corrupt system file that is causing it not to turn on properly. If you can get into safe mode, back up all of the files that you need either online or via a flash disk or blank CD/DVD. Make a list of the software you have that is downloadable from the internet, etc. as well. Once you are sure you have enerything, either burn recovery disks or use the recovery disks provided with your computer and wipe the hard-drive. This will make your computer like it was the day you opened it. After this is completed, restore your old files and you should be good to go!

Posted on Apr 13, 2009

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