Question about Frigidaire FRS3R5EMB Side by Side Refrigerator

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The auger in the ice maker doesnt turn.emptyed the bucket took bucket out and the auger in the back doesnt turn.but still has humming sound.and the crushed buttom nothing happens when pressed

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  • Anonymous Apr 13, 2009

    the ice dispenser just stopped working. it still makes ice but won't   dispense.

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Pull ice pan out and look where the auger connects to the drive in back of freezer. See if it is loose. Let me know, Sea Breeze

Posted on Apr 22, 2009

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Posted on Jan 02, 2017

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Model FRS26R4AB5 Frigidaire ice maker. Unit makes ice but will not dispense. When engaging in-door dispenser switch, I can hear the motor come on, but the auger does not move. This occurs even with the...


pull the ice tray out, you will see a silver thing in the back that turns the auger,, push the ice dispense button ( you might have to hold the door switch in) and see if it turns, if it does you need to replace your ice tray,, if it doesn't you will need to replace the solenoid or the motor itself

Jan 24, 2011 | Frigidaire FRS26R4A Side by Side...

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Fix the ice maker and make it quieter


Hope this helps somebody and saves some time. My Electrolux EI23BC56IS8 fridge mfd 4/2011 quit making ice a couple weeks ago. It has through-the-door dispensing from ice maker in top-left of fridge. I pulled the ice bucket out and found a rubber tube snaked around the corkscrew auger inside and saw 2 small wires hanging down inside the ice maker cavity. On further investigation I found those wires went to some kind of sensor that plugged into a harness in the top of the ice maker. As I cleaned out the bucket, I found the plastic mount that was supposed to hold the sensor to the bottom of the ice tray had fallen off and was wedged into the grinder and chute that routes it all through the door.



I read that this problem has caused electric shock in others, so I guess I am lucky. What seems to have happened is when the auger was turning it snagged the sensor part that is attached to the bottom of the ice tray. It is held on only by zip ties. When it snagged that, probably with a chunk of ice, it pulled the sensor into the auger and that yanked the wires apart. Tracing the wires up into the roof of the fridge I could see they led to a flat plug, so they were easy to unplug.



I could not find just the wiring harness so I had to buy the whole assembly, including the top rails, sensor, wires, arm and the cube tray. It was part # 2 in the attached diagram. I got it locally for about $100, and it took about 20 minutes to install.




The next day we were pleased to have ice again. But, the fridge was making a racket now. The buzzing and humming was noisy. I traced that to the ice maker. After researching this issue it seemed to be ice build up clipping the fan blades in the fan behind the ice maker. It turns out I should have turned off the ice maker (door control panel) when I replaced that part. Duh. Also, 20 minutes or so of holding the door open made probably caused moist air to condense on the coils behind the ice maker. I could see ice behind the fan, and when I pressed on the fan motor between parts 33 and 24 in the attached diagram, the sound would change. (that fan is spinning fast and you can't see the blades so I carefully used a screwdriver to push the motor that can be seen through the opening. It's just like a computer case fan. Obviously plastic fan blades were hitting ice and it sounded like a buzz. That buzz would change tone as the fan sped up or slowed down periodically.





At first, I took a hair dryer to it, removing the ice bucket and blowing in the cavity for a couple minutes. The sound went away, but then it returned a couple hours later. Using a flash light I could see frost through the spinning fan blades, on the coils behind the fan. What I had to do, and it has been cured for 2 days now, is pull out the ice bucket, turn off the ice maker, get the hair dryer on high heat, and, this is the key, pull out a tube of aluminum foil to extend the reach of the hair dryer. Tubes of plastic would melt. I held the foil tube to the end of the hair dryer to get the air blowing right up against those openings in the back. I made sure to move the aim around so no plastic parts melted. The key is not just to melt the ice but to evaporate the water in there. It took maybe 5 minutes. Then, for good measure, I closed the door and let the temp equalize inside the fridge before re-inserting the ice bucket. So far so good.

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1 Answer

My ice maker makes plenty of ice, no problem with the water either. My problem is that the auger will not turn to dispense the ice out of the bin. The motor kicks on when you push in the buttom, however it...


Pull the ice bucket out, then hold in on the door light switches and while you push a glass into the button for ice (may require two people). Ice dispenser and auger will only work, when you push for ice, when the freezer door is closed, so by holding the light switch(s) in the off position with door open you can simulate door being closed. If you can push the button and see the auger drive turn (with ice bucket out) then check to see if you have some ice stuck between the blades on the bucket, if the auger motor doesn't turn, it may be "ice frozen". Common problem. Remove motor, let sit on counter for about three hours and then reinstall, if it then works then check for water dripping from the fill tube, where the water comes into freezer for the ice maker, and see if it is dripping onto auger motor.

If you put auger motor back in and it still won't turn then more and likely you need an auger motor.

Let me know.

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2 Answers

Ice maker makes ice but can't dispense ice


Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry

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If the ice bucket is over filling there may be a problem with the ice maker as this should stop making ice when the bucket is full. The ice in the bucket can freeze together just due to the weight of ice cubes . I suggest you check the ice within the bucket is all broken up and not frozen into big lumps

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Hi Wilday1, Sounds like you have a possible defrost malfunction. In this case the Ice maker motor may have become iced and cannot turn the auger. Tell me if you have frost buildup at the back of the frezer and ice crystals on the auger drive. If you do , then you need to remove the Ice makers motor and allow it to thaw and defrost itself. be sure it is completely dry before putting it back in. I hope this helps.

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Have same or similar problem. MY problem turns out to be that the Auger turns fine, but there is a little metal blade that attaches to the end of the auger and transfers the spin action into this auger "hopper" (for lack of a better term) which actually accepts the ice that has been moved from the back of the ice bucket by the metal auger and then dispenses the ice into the hopper which falls into the glass. the issue is one of crappy design. It turns out that this little blade has a rectangular opening in the middle that the rectangular end of the auger fits into. If this rectangle opening gets stripped (as mine has done, and ALL are likely to do) then the auger spins, the ice is moved forward but none are picked up by the hopper, and none (or very few) fall into the glass.
Everyone should check to see if this is the case. If so you may need to order a new blade, or a new auger, or a new refrigerator.

Good Luck!

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