Question about JVC GR-D20EK Camcorder

7 Answers

Jvc video camera

When i turn on the camcorder it says remove lens cap but i have already removed it

Posted by on

  • 8 more comments 
  • Anonymous Nov 13, 2007

    I have a JVC GR-D30U and eveytime I turn it on it flashes"Lens cap" even though Ive already removed it.Ive tried several times but this always comes up and there is no image.

  • ali bongo Nov 15, 2007

    Screen states lens cap still on when it's been removed. Recording sound but no image. Any answers?

  • cameraman303 Jan 17, 2008

    I have a GR-DX77U JVC video cam and it said that i need to remove the lens cap and its been removed. i plugged it into my pc and i diddnt turn it on for about 8 ot 9 hours and when i did it said i need to remove lens cap. doen anyone know how to fix this or if theres somewhere in denver that fixes video cameras like mine? if so can you please email me at battlefieldspecialforces@hotmail.com please email if you can help me.

  • LolaAZ Feb 12, 2008

    We've got the same problem with our JVC GR-D33 Camcorder but it's the 11th of Feb 2008 and according to the notes on this site, the "free fix" deadline was the 31st of December 2007. Any ideas would be greatly appreciated! lola.az@gmail.com

  • Stefanmic Feb 17, 2008

    Hello. I have the same problem with my camcorder. But now is after 31. dec. 2007. Can You help me?

  • Sharilee Feb 28, 2008

    I have a JVC-D32 I purchased through HSN and upon turning it on it displays a lens cap notation and I have a darkened screen. Please let me know what if anything can be done about it. You can contact me through Diamondgirlshari@yahoo.com Thanks, Shari

  • deltas Aug 03, 2008

    Asks to remove lens cap, but have already done this.There is no picture in the screen apart from lines moving veritcally. and says Pause.

  • dixiepeaches Oct 01, 2008

    My JVC GZ-MG27U does not come on, not matter what. I've been using it for about 2 years without a problem, when I use the battery nothing, i try to charge it and there is still nothing, its not even working with the electrical cord.



    The only thing that happens is that as i'm about to put in the battery and the plates touch, there's a blue flicker and that's it.

  • Anonymous Nov 27, 2008

    I have had my jvc camcorder for a few years and it's been doing the same thing that has been described within the year I have had it so I stopped using it and figured I was stuck paying the repairs I had no idea I could have had jvc fix it for nothing i'm going to see if they can do anything for me probably not though we'll see I guess!!

  • Anonymous May 04, 2009

    my jvc gr-dx307 is stuck on view finder and lcd only works when turned away from ur self any ideas

×

Ad

7 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 661 Answers

Sounds like you have a broken Vcc (Capture chip) This fault is not user repairable, Check with your manufacturer if this item is within warranty, if so then the manufacturer should fix this for free, if not then you will need to have this serviced by a Jvc Service partner.

Posted on Sep 11, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

There is a fault in these jvc camcorders . ive had that problem and jvc replaced the faulty part
for nothing !

Posted on Mar 24, 2009

Ad

Http://www.avforums.com/forums/showthread.php?t=690055

See this forum

Posted on Feb 29, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thanks for the tip jvc will repair for free!!!

Posted on Feb 14, 2008

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 53 Answers

Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

  • kstahly Dec 28, 2007

    Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

×

Contact JVC.Mine was displaying the "lens cap problem" and was out of warranty.JVC promptly arranged "no-cost"reapir and returned the camcorder in full working order.
Well done JVC
Barry Cummings
Sheffield

Posted on Dec 24, 2007

Here in the U.K. Jvc are offering out of warranty repairs for CCD faults on some models, up to Jan 1st.
   See:
     http://www.jvc.co.uk/knowledge-list.php?id=4#0

Posted on Oct 22, 2007

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

dragos_adria
  • 45 Answers

SOURCE: Jvc camcorder remove lens cap

Don`t bother to contact the JVC support. They will tell you that free support has expired in Dec 2009. I have the same problem to with CCD which is dead for good. Best solution is to buy another one from ebay . It is only 36 or 40 euros maximum (including shipping) and you can fix your self if you have enough knowledge or you can ask a friend for help to replace that CCD. It is not so complicated to replace, but you have to know basics of electronic devices. Good lock.

Posted on Jan 28, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Whymy lcd says to remove lens cap whe its off already


It sounds like your camera has gone "blind" if you will. This is a service issue on the CCD (eye of camera).

Jul 25, 2014 | JVC GR-SXM37 S-VHS Analog Camcorder

1 Answer

When turn on tells me to remove lens cap , no pic


CCD (imaging IC ) went bad and require replacement.

Nov 15, 2009 | JVC GR-D22U Camcorder

2 Answers

Problem lens cap


I had same problem with my gr-d73aa camcorder and jvc fixed it for free because it was manurefactures fault.

Sep 20, 2009 | JVC GR-D73E Mini DV Digital Camcorder

1 Answer

It says lens cap when lens cap is removed


KEEP UR HAND CLOSE TO THE LENSES, FACE DETECTION IS ACTIVATED OR U RA MAKING PICTURES OR VIDEOS IN THE NIGHT. TRY WHERE THERE IS LIGHT

Aug 09, 2009 | JVC Everio GZ-MG20 Camcorder

1 Answer

Display is black even after removing the lens cap


See my post of before. I just knocked the camera on the floor by mistake and it miraculously started working again after years. Shows it must be mechanical and not related to software.

Jan 28, 2009 | JVC GR-D50 Mini DV Digital Camcorder

2 Answers

Camcorder keeps asking me to remove lens cap


Contact JVC, they fix this error FREE. They fixed my GRD-50. It's a common fault with lots of them. Give it a go. Good luck.

Dec 07, 2008 | JVC GR-D20EK Camcorder

1 Answer

Camcorder says lens cap is on when its not


This is problem of bad CCD Imager in your JVC GR-D32U model. This part need to be replaced.
JVC offers Free of Cost repair for such problem in same model cameras.
Click JVC CCD Program for details.

Nov 09, 2008 | Cameras

1 Answer

GZ-MC500


I HAVE FOUND THE ANSWER!
this is a strange method so bare with me (found the solution on another site)
turn on the camera and then hold it upside down then for want of a better word "tap" the camera near the lens (i tapped the mic in front of the flash) and hey presto your image will return!
dont ask me what this does as i have no clue, it might have the same error after you switch off the cam but just follow the same method and it will show images. or if your not happy giving your camera a slap then speak to JVC or any camera repair centre.
heres then link where i found this solution
www.avforums.com/forums/camcorders-video-editing/690055-jvc-ccd-lens-cap-error-claim-deadline-extended.html

Sep 25, 2008 | JVC GZ-MC500 Memory Card Camcorder

1 Answer

Jvc video camera


there is a repir thing with certain models see below. CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

May 26, 2008 | JVC GR-D20EK Camcorder

Not finding what you are looking for?
JVC GR-D20EK Camcorder Logo

Related Topics:

577 people viewed this question

Ask a Question

Usually answered in minutes!

Top JVC Video Cameras Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Larry Stiles
Larry Stiles

Level 2 Expert

287 Answers

Steven Wander
Steven Wander

Level 3 Expert

593 Answers

Are you a JVC Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...