AT&T Blackberry Curve 8300 Smartphone Logo
Posted on Apr 13, 2009
Answered by a Fixya Expert

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Erased data I have a blackberry curve 8310....last week the data was erased as someone tried to figure out my password................today it happened again and now i just have a white screen. HOw do i fix this

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  • Master 7,752 Answers
  • Posted on Feb 04, 2010
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You will need to reflash the OS back in the phone just following these steps:-

When your device fails to start, it show one of these symptoms:

1. Totally dead.

2. Trying to restart, LED activity only.

3. Failed to start, a white screen with an error message.

__________________________________________________ ________

1. Physical damage, water is the worst enemy of delicate electronic device. Try drying it with a desiccant and replacing the battery. If there is no activity, you can still try the last ditch technique, nothing to loose anyway.

2. Your device is not able to start, something has gone wrong and the OS is corrupt.


3. Geeks call this an "Uncaught exception error". That is a polite way of saying, the last thread has terminated, the OS has halted because it is corrupt.

In many cases, the Application Loader can be used from Desktop Manager or Windows,

If that fails to connect, there is one final solution. Go Old Skool ...

__________________________________________________ ________

The good news, starting from scratch, you will be back in service in a couple of hours. Erased data - biggrin.gif


2. You need to install a BlackBerry OS file that is specific to your device. The original version, as supplied by the carrier, is the safe choice, but you can use any model specific version.

3. Once the OS has been installed, you have to prepare it for the device.

Select Start / Computer and select the Drive C: Icon.

Open Program Files / Common Files / Research in Motion / AppLoader.

Navigate to the bottom and delete the file Vendor.XML file.

4. You are now ready to restore your device. Verify that BlackBerry Desktop Manager is NOT running. Plug the device directly into the computer's USB port.


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Just type any password 10 times to make your blackberry curve 3G 9300 unlocked. That procedure is used to erase all blackberry data including password, of course you will lose all your data after your blackberry unlocked. Take the positve things in here, you can setup new password for your blackberry and don't forget it again.
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Hello, I was trying to set a password on my Blackberry 8520 when I locked iy phone it said cleaning history, then turned off. 3 Hours later it is still trying to turn on. I have taken the battery out...

Try to reset your blackberry password by entering wrong password 10 times, it will make your blackberry curve 8310 unlocked as well as your previous data will be erased. After your blackberry unlocked, you can setup new password for your phone.
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My Blackberry 8310 phone is on, and the trackball works, but the keyboard is locked; How do unlock it?

Type wrong password 10 times, it will make your blackberry curve 8300 unlocked. But make sure you have backup data before you unlock blackberry using that way, since all your previous data in that phone will be erased.
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My blackberry curve is really slow to load

You cand try to wipe it.
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    If you are using BlackBerry Device Software 4.1, click Security Options > General Security.
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Carefull, this will erase all data.

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I think all you can do it reset the device to disable the password completely. If you enter the password ten times incorrectly it will ask if you want to do a complete reset.

THIS WILL DELETE ALL YOUR PERSONAL DATA.

If you can, back up your device using the Blackberry Desktop Manager application before doing a reset. Then you can re-load all your personal data after the reset, instead of having to type it all in again.
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