Question about Canon EF-S 17-55 f/2.8 IS USM Lens

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My 17-55 lens sent to Canon Canada for repair of I.S. 2 mo later got it back, worked for one week. Now the IS has an electrical short..rapidly clicking , can't use the lens, won't turn off unless I remove the battery from the 50D. Should I wait 2 mo more again, or take it to a local shop? Need the unit.

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  • proshot May 12, 2009

    I love this lens, but I have the same problem.

    On my 30D: A) There is a switching sound in the lens, and the aperture figures in the LCD, according to the switching, go back and forth from 00 to the desired setting. B) The IS only works sometimes. C) When I attach the lens to my 50D the camera refuses to turn on.

    I have a 7 year Mack warranty, but it seems they are not happy to repair it, as it takes long for them to respond to me.

    John Banman, BELIZE.



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  • 57 Answers

I suspect the part must have been on order from Japan for the repair to take that long. If you are confident the lens is the source of clicking/failure then I would suggest sending it back. I'm sure the repair warranty would ensure a speedier return than the first time.

Posted on Apr 13, 2009


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