Troubleshooting the Sony Handycam
It wouldn't let me take any videos, nor would it even let me look
at the video I had already taken. I began writing all that footage
down as a loss. After I got home, I researched a little, and found this
software called Paragon Backup & Recovery 2011. [Note: The updated
software has a different layout, but it should be able to correct the
problem just as before.] It is completely free, so don't be alarmed by
the serial number requirement (you just give your name and email for the
free serial). There is a way to recover your videos and pics from your
Handycam and fix the camcorder without sending it to Sony for repair.
Download the software on this page
After you have installed it, open the software and plug your Sony
Handycam into your computer. You should get some errors with your
Handycam drive while you're on this program, but ignore all of them.
Ok, now with the software open, click on "Back Up" that's located in the left column as shown below.
(Click on the pictures to view larger)
Now select the drive to back up. It should be a bright green color icon indicating FAT32.
Now select the type of backup destination. If you wish to put it
on a hard drive or on a flashdrive, select "Save data to local/network
Now select where you wish to save the image of the drive. (You
will not yet be able to access the files, because they are part of the
image file of your drive. Also, you will come across quite a few errors
here, but just ignore all of them.) After you have finished with the
wizard, you must click "Apply" on the taskbar located at the top of the
main program window. (The time it takes for this process will depend on
the amount of space you have used.) After it has backed up your drive,
you must then restore the drive files to any location. Now click
"Restore" located right underneath teh "Back Up" you clicked on earlier.
In that window, select the archive file that you created earlier.
(The drive being backed up below is just for my example.)
Click "Next" in that window and in the next, and then choose
where you want the drive files to go. This will copy the exact files
that were on the drive in their respective folders to the new drive.
(Make sure that this new drive is completely empty, as the process will
first format it before copying over the files!)
The next window after that is just a summary, so there is no need
to edit it. After the wizard is finished, you need to apply the
changes using the "Apply" button on the taskbar on the top of the main
window. After that is done, you now have all your files in the drive
where you specified for the files to go. Congratulations! You should
have now recovered all those precious memories. In my case, that was 2
hours of video!
So now you just need to deal with your broken Handycam. To fix
it, you need to format the drive, which is impossible using the Windows
Explorer menu. Here's how to do it:
In Paragon Backup and Recovery 2011, right-click on the Handycam
drive in the lowest area on the right of the main window. Click "Format
Name your drive (whatever you would like it to be named) and click "Format."
Now, you just apply the changes and you wait for the drive to be
formatted. (It can take a VERY LONG TIME!) Then, you should have a
working Sony Handycam and all your precious memories backed up! That
wasn't too hard, now was it?! :) Please give me your feedback!