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When trying to refresh a Business Objects error... DMA0007

When trying to refresh a Business Object Deski in infoview it gives and error... DMA0007. Although the report runs fine in Deski.

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  • 7 more comments 
  • Xool Jan 08, 2008

    DMA0007 problem

  • BO_Harish Jan 24, 2008

    SAme problem....

  • riya_vk01 Apr 03, 2008

    Busi Oject Error BOL #109 :The following data provider is not being refreshed(DMA0007)

  • mabdelhaleem Aug 13, 2008

    Hi I'm having the problem when trying to refresh a Deski using infoview

  • seeja rai Dec 08, 2008

    hi , i am getting the same error. Please help

  • Anonymous Jan 15, 2009

    I also have the same problem.


  • venkat1242 Mar 04, 2009

    while refreshing a report in bo it is showing ths universe is not present and after clicking on it for a 3 to 4 times it is showing previous of max uplift data measures DMA0007

  • Anonymous Apr 22, 2009

    I too have same problem,

    User is not able to create or refresh existing reports in Business Obejcts Full client. But able to access reports on WEBi.

    User getting error 'DMA0007'

  • marlenis27 Apr 28, 2009

    I have the same issue,

    I have a reporte in BOXI3.1 DESKI, this reporte refresh correctly, but when I exporte it to Infoview, not worhing.



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If changes have been made to the universe it may well be that in Deski you're using a local copy of it,
I would first advise exporting the universe to the repository (cms ) and having another go in Infoview just to ensure that the same copy of the universe is being used.

If it still fails, you will need access to the Business Objects server as it could well be that the connection on the server is either missing, incorrect or using a different version of middleware.

The fastest way to check on the server, is to launch Deski directly on the server and import the report > refresh it and see if you get the error.
If so then we know that it's a connectivity issue.

Posted on Mar 14, 2009


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Software Exception c0000005 (Memory Exception Violation) In tally erp Please give me solution

The Unhandled Exception Error (C0000000005) is caused by a number of different things. It seems to be a kind of catch all for those errors that BO doesn't have a more specific error message for. You can upgrade to higher service packs to get this message less often but it still occurs even within 5.1.5. Here are a number of causes and potential resolutions.

1. Part of the Business Objects NT profile becoming corrupt.
Remove the following registry key:

Go to registry key HKEY_CURRENT_SOFTWARE/Software/Business Objects/BusinessObjects/5.0/USERNAME User Prefs

Something under here becomes corrupt. This can happen in many circumstances, but in particular where a low spec machine (e.g. 64Mb - this should ring alarm bells) is trying to open a 'large' report - sometimes as little as a couple of Mb. When USERNAME signs on to BO again, the key is recreated with the correct values.

2. Refreshing a report.
In fact, the refreshing completes and you see the message 'Disconnecting...'. This is BO, signing out from the database which it has been getting data from - normally you wouldn't see this unless BO is going slow. The fact that you see this, then get the bug is again a PC resource problem. Try it on a faster better specified machine to prove this.

Tidy up the report, remove unused variables, formulas as well as objects from the different queries. Encourage the user to purge the report, so when they pick it up next time the PC doesn't use much resource opening it. Sound them out on scheduling the report and getting the final result sent to them.

3. Importing universes
Another reason for C0000005 is a bug specific to the version of BO we have, 5.1.2. This is the problem with importing universes. Basically, each changed version of the universe has a counter which is incremented each time you save and export. Something goes wrong with this counter so BO is not happy to get the new universe. Mostly this is solved by deleting the existing universe from the C:\ drive and then forcing and import. There is a fix (which I have never got to work) which is to import and export twice. Don't forget about Tools/Universe - you can try and force an import from here. This was supposed to be fixed in 5.1.3.

4. An old or corrupt dll
If you look at the information given when you get the unhandled exception error there is a bit of hex and references to a bunch of dlls. Occasionally, one of those dlls is a duff version - try tracking that down. Also, could have problems with duplicate version of dlls, same file, e.g. ociw32.dll in more than one directory.

5. Miscellaneous resolutions
Try a full reinstallation of BO. i.e. deinstall, make sure no trace of files, folders and registry entries before reinstalling. Reduce the graphics acceleration level via control panel - not a problem on this site, but worth knowing about

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1 Answer

BO Error (DMA0007)

This error - DMA0007 is generally a connectivity issue, or you are attempting to refresh a report that uses a local dataprovider , e.g. an Excel workbook.

Which version of Business Objects are you using?
How are you refreshing the report.. manually / via infoview / scheduled in XIR2 or via BCA?

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Cannot insert columns in excel spreadsheet. Comes up with error cannot shift object off sheet

This error message occurs if the following conditions are true:
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There are two ways to fix this problem.
Method 1:  Temporarily toggle the option from "Nothing (hide objects)" to All In Excel 2007, temporarily toggle the option from Nothing (hide objects) to All, and then insert the rows or columns as needed. To do this, follow these steps:
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Notes To use the keyboard shortcut to toggle this selection, press CTRL+6. 
If these steps do not let you hide rows or columns or insert rows or columns in Excel 2007, try the steps in method 2.
Method 2: Change the position property of the object to Move and size with cells To work around this issue, Excel 2003, Excel 2002, and Excel 2000, change the position property of the object to Move and size with cells. To do this, follow these steps:
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  2. Move the pointer to the edge of the object until the pointer changes into a white arrow with four small black arrows on the pointer. Then, click the object to select it.
  3. In Excel 2003 and earlier version of Excel, click <object name> on the Format menu. Note In this menu command, <object name> is the name of the object, such as "Comment" or "AutoShape."  In Excel 2007, click Format <object name>.
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  6. If you want to hide the cell comment again, right-click the cell that contains the comment, and then click Hide Comment.
  7. Follow these steps for each object in the affected column as described in the "Cause" section. When you hide the columns, you do not receive the error message.
For more information, visit the Microsoft Knowledge Base article:

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1 Answer

Business Objects Context problem

Why not add a simple derived table in the universe, e.g.

select 1 as 1

Then place a self restricting join on the derived table
Then add the self restricting join to both contexts

Create an object from the derived table and add to query...

this should prompt users for a context.


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Create a MS Word Report

This from the Word Help files - search for Embed.

You can simply select an area in Excel copy it and paste it into your word document, but embedding allows the data in your Word document to be automatically updated as you change the figures in the Excel Worksheet.

From the Help pages:

You can insert objects (object: A table, chart, graphic, equation, or other form of information. Objects created in one application, for example spreadsheets, and linked or embedded in another application are OLE objects.) into a Microsoft Word document when you want to include information from files created in other Microsoft Office programs or in any program that supports linked objects (linked object: An object that is created in a source file and inserted into a destination file, while maintaining a connection between the two files. The linked object in the destination file can be updated when the source file is updated.) and embedded objects (embedded object: Information (object) contained in a source file and inserted into a destination file. Once embedded, the object becomes part of the destination file. Changes you make to the embedded object are reflected in the destination file.).
default.aspx?assetid=za060473201033 default.aspx?assetid=za060474651033 Embedded object
default.aspx?assetid=za060474661033 Linked object
default.aspx?assetid=za060474671033 Source file
For example, a monthly status report might contain information that is separately maintained in a Microsoft Excel worksheet. If you link (link: Used to insert a copy of information created in one program into a Microsoft Word document while maintaining a connection between the two files. When the information changes in the source file, the changes are reflected in the destination document.) the report to the worksheet, the data in the report can be updated whenever the source file (source file: The file that contains information that was used to create a linked or embedded object. When you update the information in the source file, you can also update the linked object in the destination file.) is updated. If you embed (embed: To insert information created in one program, such as a chart or an equation, into another program. After the object is embedded, the information becomes part of the document. Any changes you make to the object are reflected in the document.) the worksheet in the report, your report, or destination file (destination file: The file that a linked or embedded object is inserted into. The source file contains the information that is used to create the object. When you change information in a destination file, the information is not updated in the source file.), contains a static copy of the data.
default.aspx?assetid=za790050001033The differences between linked objects and embedded objects
The main differences between linked objects and embedded objects are where the data is stored and how you update the data after you place it in the destination file.
Linked objects When an object is linked, information is updated only if the source file is modified. Linked data is stored in the source file. The destination file stores only the location of the source file, and it displays a representation of the linked data. Use linked objects if file size is a consideration.
Linking is also useful when you want to include information that is maintained independently, such as data collected by a different department, and when you need to keep that information up-to-date in a Word document.
When you link to an Excel object, you can use the text and number formatting from Excel, or you can apply the formats supplied by Word. If you use the Word formats, you can preserve formatting when the data is updated. For example, you can change table layout, font size, and font color without losing those changes once the object in the source file is updated.
Embedded objects When you embed an object, information in the destination file doesn't change if you modify the source file. Embedded objects become part of the destination file and, once inserted, are no longer part of the source file.
Because the information is totally contained in one Word document, embedding is useful when you want to distribute an online version of your document to people who don't have access to independently maintained worksheets.
default.aspx?assetid=za790050001033Edit and update linked objects
To edit a linked object in your document, use the Links command on the Edit menu.
By default, linked objects update automatically. This means that Word updates the linked information every time you open the destination file or any time the source file changes when the destination file is open.
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You can also permanently break the connection between a linked object and its source file.
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To edit an embedded object, double-click it, and then make changes to it in the source program (source program: The program used to create a linked object or embedded object. To edit the object, you must have the source program installed on your computer.). If you don't have the source program, you can convert the embedded object to the file format of a program you do have.

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