Question about Canon imageRUNNER 8500 Copier

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CANON IR 5020i

I need frrimware fore canon ir 5020 i(frimware =boot ,language(france),systeme .....all frimware fore ir 5020i) may e mail is
fahimriad@yahoo.fr

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  • brian martin May 11, 2010

    firmware is not going to be all you need. you are also going to need the service support tool so as to use firmware, canon allows download but you have to burn to cd because of it being in an .iso format if you still want system software i can get it. can also get SST but will be too big to mail probably

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Sst hub 081318780968

Posted on Mar 18, 2011

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Canon ir 400-photo quality is very dull give solutions


Change the ink / toner.
There may be a more serious reason why it isn't printing, but you would need to contact a repair engineer to have a look.

Mar 30, 2015 | Canon IR 330 400 400S F1 FE1-5023 5020 Net...

1 Answer

I have problem that is e602-0001 error i have changed my hard drive and system software also. eventhough, i have the same problem


Have a look at this forum, it seems to describe a similar problem: http://www.copytechnet.com/forums/canon/8008-ir-3300-e602-0001-a.html

Sep 12, 2014 | Canon IR 330 400 400S F1 FE1-5023 5020 Net...

1 Answer

Need to install ir 5020 onto server. Do I need any config software first like HP JetDirect?


You would need to ensure that the IR 5020 has a valid IP address (Should be located on the Network Configuration Menu from the on-screen display). When plugged into the network for the first time the printer is usually given an IP address, this would allow you to connect to the web management interface and make changes to the settings from an easier interface than the on-screen display.

If you are planning on sharing the IR 5020 out from the server to other computers then you would then need to assign a static IP address to the IR 5020 so that the IP address would not change once configured.

(Side-note - I do not recommend using DHCP on printers as it can cause issues down the road if the printer is given a defferent IP address by the DHCP server.)

Sep 13, 2011 | Canon imageRUNNER 5020 Copier

1 Answer

I have plugged canon ir 5020 into the network, but can't send print job. any tips on how to solve this problem?


Hi mswanson6860,

i would recommend for you to restart the printer system and leave it off for a couple of minutes, turn off the network as well for a couple of minutes. make sure all cables are firmly connected. turn everythng back on and give it a try.

Mar 18, 2011 | Canon imageRUNNER 5020i Copier

3 Answers

Mi copiadora IR 5020 se para y arroja cod E 0000020 y manda a apagar y encender el equipo que es este error


check the toner hopper maybe the toner is empty or the hopper motor is failed to fuction

Dec 03, 2010 | Canon imageRUNNER 5020 Copier

1 Answer

Installable options


Hi murph

What driver did you download ?
The V 2.50 macintosh ppd driver as this will not support osx 10.5 the canon ps driver V 1.81 will the drivers are available from here
http://software.canon-europe.com/products/0010022.asp

Any problems please get back to me
Thank You

Jun 19, 2008 | Canon imageRUNNER 5020i Copier

2 Answers

Image runner 5020 will not print or copy


Hello Ernest T,
If the main thermistor which monitors the temperature of the fusing unit (that hot as hell area) is out of postion this problem can occur. The thermistor determines when the fusing area is hot enough to allow the copier to display"READY". If it is backed away from the fuser roller it cannot reliably read the temperature and it may cause the copier to display suspended because it reacting as if because of a long copy run it could not keep up the temp and so it "suspends" as it tries to ramp the temperature back up. Make sure the thermistor is touching the fuser roller.

Apr 16, 2008 | Canon imageRUNNER 5020 Copier

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