Question about SanDisk Sansa e250 MP3 Player

2 Answers

Sansa seems to be frozen at startup

I just finished upgrading the firmware on my Sansa e250. The player seems to be frozen at the startup screen, and isn't doing anything that I can see. Is this normal or is it toast? Upgrading again didn't do anything.

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  • dm01 Sep 11, 2007

    OK, never mind, I'm an idiot who can't do research.
    http://www.anythingbutipod.com/forum/sho...

  • dm01 Sep 13, 2007

    N.B.: I have found on three Sansa E-class devices that you can NOT upgrade from MSC mode, as the updating utility says. That is what has caused the problem. You must upgrade from Recovery Mode.

  • dm01 Sep 14, 2007

    Go to the link I posted and see if it helps.

    If you can not enter Recovery Mode, it is bricked.

  • musicgurl Nov 25, 2007

    FROZE

  • dm01 Nov 28, 2007

    Check out the link I posted and you will see this is fixable.



    If your player is frozen up, hold down the power button for 15 seconds.

  • dm01 Nov 28, 2007

    Check the link I posted, and you will see this is fixable.

  • Anonymous Dec 10, 2007

    i have a sansa e280. after syncing, i have to disconnect and reconnect before the unit will stop saying writing and when i try to look at my playlist screen, it freezes completely. what can i do when this happens?? the screen stays lit with little vertical lines but the blue circle is not lit. how do i turn it off when it freezes up??

  • Anonymous May 22, 2008

    Sansa seems to be frozen at startup problem

  • dm01 May 24, 2008

    Frozen player: hold down power button for fifteen (15) seconds.



    IF that does not work, you will need to force-format and downgrade the player. Instructions on how to perform this procedure can be found here.

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HELP WHENEVER i TURN ON MY SANSA IT KEEPS FREEZING AT THE STARTUP SCREEN AND I DONT KNOW WHAT IS WRONG WITH IT THEN ALL IT DOES IS IT STARTS TO FADE AND STARTS AGAIN ANDS FREEZES WHAT DO I DO ???? PLEASE HELP ME

Posted on May 21, 2008

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Is my sansa broke or wat. when i plug the usb cord in the sansa comes on and wen i take it out it goes off , but the screen don't come on......i suffered the problem of wen the screen do come on it stops at the sansa rhapsody part then start over back to the big sansa screen then sansa rhapsody..........someone please help!!!!!!!!!!!!!!!!!!!!!!!

Posted on Mar 02, 2008

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1 Answer

I have a proplem with my sansa e250 after upgrading it. Now I can't start my sansa. The whole sansa is frozen. Just appear SanDisk logo on the screen, blue wheel lite and that's all. I tryed several time...
Does it show up under "My Computer" when you plug it into your PC? If so, download and run the Sansa Firmware Updater to update its firmware.

http://kb.sandisk.com/app/answers/detail/a_id/156/kw/firmware/r_id/101834

Feb 02, 2010 | SanDisk Sansa e270 MP3 Player

1 Answer

My sansa e250 gets frozen
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Big leaf and a little leaf on startup screen Sansa e250
Sound slike a virus.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250
I have a proplem with my sansa e250 after upgrading it. Now I can't start my sansa. The whole sansa is frozen. Just appear SanDisk logo on the screen, blue wheel lite and that's all.
I tryed several time to reset it by pressing the power on (menu) buton for more than 15 sec. It power of after that, but when I try to start it again problem persist - sansa e250 is frozen after logo of sandisk apear on the screen.
Please help me

Aug 17, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa e250
Double check one more time - because i did not post one, but several solutions - did i reset the device? did I upgrade to the latest firmware? did I download the Sansa Recovery Tool and use it (you may have to remove the battery to update the firmware successfully or use the recovery tool)? did I try a different USB port on the same computer? did I try plugging my player into another computer?

If you tried all of the above, and it still doesn't work, then there is a hardware problem with the player and it will need to be replaced - call Sandisk and find out if you are still in warranty.

Jul 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Formatting my sansa e250..it says reading bootloader and writing bootloader
You Installed The Firmware wrong. (Do This)

1.Connect Your Player to The PC then Format it by right clicking the players hard drive. (F:) , (G:) , (I:) ,Ect.

2.After Formatting the Player go to this site : www.Google.com
Like This:

3.Go to www.google.com Then Search For "Sansa e250 Latest Firmware. OR Try This http://www.anythingbutipod.com/forum/forumdisplay.php?f=51

4. Go To the Page Where The Firmware Is at and Download it

then put it on the player disconnect and turn on normally should say new firmware or sumthin while loading.

Jun 15, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250
You will need to do a firmware update format on the player.
Tech support at sandisk can send you the file you need via email, they do every day.
If you have the file, then put the player in recovery mode and drag the file to the 16MB icon in My Computer

Oct 19, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk Sansa m240 1 GB
My sansa did the same thing. I registered it on sandisk.com and they are sending me and new one, so I suggest you do the same.

Aug 15, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Frozen on refreshing database
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Apr 18, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

Sansa E250 it seems to be frozen
You gotta put your installation cd into the computer and install the Sansa Media Converter. That will put all the pictures and videos on the mp3 player. To get it "unfrozen" just press and hold the power button for 15 to 20 sec.

Jun 28, 2006 | SanDisk Sansa e250 MP3 Player

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