Question about Epson Perfection 3590 Photo Flatbed Scanner

1 Answer

Loading negative film in holder.

I own a Epson 3590 scanner which I have liked a lot for scanning photos etc. I now, for the first time, want to scan negative film. How does one load the film into the special negative scanner on top...? I keep getting an error message telling me that it is not loaded. The little Forward arrow button does nothing. I have checked that it is connected.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

The button under the top door is for ejecting the film strip. To load negatives you just insert them until the machine recognizes them and then it will automatically load them.

Posted on Oct 11, 2009

  • evansx Sep 29, 2014

    I have a similar problem with the same scanner. I have used it successfully for scanning photos and documents, but finally found some negatives to try scanning, but it didn't work. The button in the lid and the sensor switch that's supposed to begin the auto feed when a strip of negatives is inserted are non-responsive. The software doesn't see the lid either, so the "Film" option is grayed out and cannot be selected. I've tried all the normal troubleshooting steps including making sure the cables were all connected securely, updating to the latest driver, Reset All settings, etc., but nothing worked. After a phone call with Epson tech support, the agent told me it's a hardware problem and the scanner is no longer under warranty. I've taken apart the lid to look for any obvious causes such as loose wires or blown circuits, but nothing looks unusual.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I need an all in one printer that also has a negative scan facility. Any suggestions, I have 2000 slides to scan .


Do you want a recomendation?do you want new or used? Typically all in one users don't scan slides or film, but flat prints, so they don't have the lighted back lid needed to scan film.I know that the Epson Stylus PHOTO RX-620 & 700 had a holder for 4 slides or 1 strip of film about 8 inches long

Sep 01, 2012 | Epson Office Equipment & Supplies

1 Answer

Problem scanning film with EPSON V300


check if upper cover remove for film scanning, bulb must be visible upon scanning in negative or positive film.

Feb 04, 2010 | Epson Perfection V300 Film Flatbed Scanner

1 Answer

Scanning 110 negative film


I just finished scanning many 110 film strips. You need to lay the strip along the inside edge of slot A and scan in normal preview mode. On the preview strip, put a marquee around each individual photo and scan each one separately. Worked fine for me.

Sep 27, 2009 | Epson Perfection 3490 PHOTO Flatbed...

1 Answer

Epson 4490 scans with colour streaks/ digital interference


did you properly close the scanner lid? these type of errors do usually occur when you unproperly close the lid wherein light passes inside causing it to reflect on the document that you are trying to scan

Sep 13, 2009 | Epson Perfection 4490 Film / Flatbed...

1 Answer

Negative images


Check the settings and try to update the software/drivers if available from manufecturer's website. (ehteshamhusain@gmail.com)

Jul 19, 2009 | Epson Perfection 4180 Photo Flatbed...

1 Answer

I cannot get clear scans from my photo negatives


If you are seeing pixelation, the issue is either insufficient resolution during the scanning process or a problem with the output device. If it's a focus issue, which will NOT cause pixelation, the problem may be the height of the negative holder. The Epson Perfection V series scanners have a fixed focus point which only adjusts between two settings depending on whether you select the film holders (which raise the film off the glass) or the film guide (which scans film directly on the glass) in the software options. If you are going to scan transparencies or negatives, familiarize yourself with the holder height adjustment issue and be willing to experiment with different height settings until you are getting optimum results. This is not documented much at all in the Epson user manual but there is a little bit about it, including some examples of results at different settings, here: http://www.photo-i.co.uk/Reviews/interactive/Epson%20V700/page_13.htm Apparently every scanner is slightly different so even though the lowest holder foot setting (default) is working best for some, other settings work better for others. On my V700, I have the feet on the film holders set to the highest setting plus I shimmed them with a 1mm piece of styrene before I could get the scans in focus. Once I found the right height though, I've been able to get beautiful scans from this machine. BTW, scanning negs directly on the glass will almost always result in Newton Rings.

Sep 08, 2008 | Epson Perfection V700 PHOTO Flatbed...

1 Answer

Scanned negatives are not sharp.


One workaround is this: use the holder for the negatives as a guide but not as a holder as such.
To do this, place the film negative directly on the glass plate, then put the negative holder (completely assembled) on top of it; align the film and the holder so that the frames on the filmstrip line up with the marks on the holder correctly.
Now, close the lid and follow the normal procedure for scanning negatives. They're noticeably sharper this way, suggesting that the scanner's focus is set for items placed directly on the glass plate. I have no idea why focus isn't adjusted correctly for negatives, which site a millimetre or two above the glass.

Aug 27, 2008 | Canon MP970 Photo All-In-One InkJet...

1 Answer

Epson perfection 4990 photo scanner


Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

Sep 25, 2007 | Epson Perfection 4990 Flatbed Scanner

3 Answers

Scanner wont scan transparencies properly


I have the same problem with my 4990. This began when I moved to a new computer running Vista. I've updated all drivers to the latest version including Epson Scan for Vista but the only thing the 4990 "sees" is reflective documents. Negatives are not recognized at all. I know this is probably a different problem from what you are having but the effect is the same.

Apr 27, 2007 | Epson Perfection 4990 Flatbed Scanner

Not finding what you are looking for?

Open Questions:

0 Answers

I have a problem with my Epson Perfection 3590 PHOTO scanner. I have used it successfully for scanning photos and documents, but finally found some negatives to try scanning, but it didn't wo I followed the step-by-step Scanning 35 mm Negatives instructions under Scanning Film and Slides on page 4 of your .PDF manual found at https://files.support.epson.com/pdf/pr359p/pr359ppg.pdf until step 5. Step 5 states, ""Slowly slide the film into the loader. Let go of the film when the scanner begins to automatically feed it into position," but the scanner did not begin to automatically feed the negatives. Instead, I used the grey manual knob located on the underside of the lid to feed the strip of negatives into position. I launched the Epson Scan software and ran a scan in Full Auto Mode, but it only scanned the underside of the scanner lid like a photograph or document. I next tried Home Mode. Under Document Type, the only options are: Photograph, Illustration, Magazine, Newspaper, and Text/Line Art. There are no Film, Negatives, or Slides options. So I finally tried Professional Mode. Under the Original settings section, Document Type is defaulted to Reflective, so I clicked the drop-down arrow to change it to Film, which is shown, but the Film option is greyed out and cannot be selected. Several times I tried unplugging and reconnecting the cover cable to make sure its connected tightly and examined the plug and port with a magnifying glass to see there are no bent or missing pins. The connection is secure, but the scanner lid is still unresponsive (for example, the Eject button has no effect) and the software still doesn't allow me to set the operation to Film. I then tried the following steps, but still no change: 1. Launched Epson Scan software 2. Under Professional mode, clicked on Configuration at the bottom of the Epson Scan window 3. On the Configuration window, clicked on the Other tab, and clicked on Reset All 4. Confirmed restoring of Epson Scan 5. Launched the Epson Scan program again to try scanning negatives, but the problem remained. I downloaded and installed the latest recommended driver from epson.com/support, but that didn't help either. An Epson tech support agent I spoke with over the phone told me it must be a hardware problem, but the unit is out of warranty, so I'd have to take it to the nearest service center, which is 20 miles away, and pay to get it repaired or buy a new one. I took apart the lid to look for any obvious issues like bad connections or blown circuit components, but found nothing unusual or out of place. What can I try next to fix this thing myself? Thanks!

Sep 29, 2014 | Epson Perfection 3590 Photo Flatbed...

Epson Perfection 3590 Photo Flatbed Scanner Logo

Related Topics:

413 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18387 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...