Question about OKI C5500n Printer

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On Oki C5600 printer with error message " Order k drum" and does not let me print. Can any one help how to reset and clear this message?

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Try this procedure, don't know if it will work on your models.

Turn off the printer
Turn the printer on whilst holding down Menu button. (Display says user maintenance.)
Press the menu button three times. (The display will say drum counter reset.)
Press enter key. The system should go back on line, if not press on-line key.

Posted on Apr 12, 2009

  • Raed AlSaeed
    Raed AlSaeed Apr 12, 2009

    or try:
    1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
    2. Menu window will show "OKI USER"
    3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
    4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
    5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
    6. Window shows "NV-Ram- Initial Table 1".
    7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
    8. Restart printer.

    All toner, drum, fuser and transfer figures return to 100%.


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Have purchased some cartridges (compatable) for my Oki C5600 but i am unable to use them to to microchip.Is there a reset method or do i need to buy more chips?


Reset the Drum Counter:
a. Press the MENU 1/Menu 2 button while turning the
printer on.
USER MNT appears on the display.
b. Press the MENU 1/Menu 2 button until the message
corresponding to the drum you are replacing
appears. For example, if you are replacing the
magenta image drum:
MAGENTA DRMCNT
RESET
c. Press the ENTER/POWER SAVE button.
RESETTING briefly appears on the display.
d. Press the ON LINE button.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

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Kedves Mindnyájatok!
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1 Answer

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